Senior Business Operations Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeeLeadership Full time $60,000 - $80,000
Job Title: Executive Leadership and Operational Strategist

This is a senior role that combines strategic leadership with hands-on execution. As the primary point of contact, you will be the operational anchor of a high-performing team, ensuring seamless client delivery and exceptional service standards.

Key Responsibilities:
  • Client Delivery and Success
  • Oversight of the end-to-end client lifecycle, from onboarding to ongoing relationship management.
  • Monitoring of team performance and operational KPIs.
  • Gathering and analyzing client feedback to drive continuous improvement.
  • Serving as the voice of the client internally.
  • Team Leadership, Training & Coaching
  • Leading, mentoring, and inspiring a remote team of professionals.
  • Designing and executing onboarding programs for new hires.
  • Providing coaching, performance feedback, and accountability to raise the bar across the team.
  • Managing conflict decisively and maintaining a culture of high performance and continuous learning.
  • Operational Systems & Process Optimization
  • Building, refining, and managing internal SOPs, playbooks, and workflows.
  • Partnering cross-functionally to streamline processes and strengthen operational alignment.
  • Maintaining dashboards, reporting tools, and automation to drive visibility and data-informed decisions.
  • Identifying operational bottlenecks and implementing solutions to increase speed and quality.
  • Escalation Management & Strategic Problem Solving
  • Acting as the primary escalation point for client or operational issues.
  • Anticipating risks, managing expectations proactively, and safeguarding client trust and operational integrity.
  • Embedding a culture of prevention over reaction and elevating the team's maturity and resilience under pressure.
Requirements:
  • 4+ years of experience in EA, Operations Manager, or Chief of Staff-type roles.
  • 1-2 years of experience mentoring or managing professionals in a team leadership capacity.
  • Proven stakeholder or client-facing communication experience.
  • Tech-fluency with Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
  • Autonomous, self-managed, and outcome-driven work style.
  • Ability to align with flexible working hours and urgent needs.
  • Fluent English communication (written and spoken).
  • Experience in async, remote team environments.
  • Comfort with change, ambiguity, and shifting priorities; operational agility.

  • Senior Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Dover Business Services Europe Full time $104,000 - $130,878 per year

    POSITION TITLE: Senior Specialist, Special OperationsREPORTING TO: Senior Team LeadLOCATION: Cebu, PhilippinesSummary DescriptionWorking with an emerging shared services organization, the Senior Specialist is responsible for delivering the mandates of the Special Operations Team. This team tackles time-sensitive and mission critical operational imperatives...

  • Analyst, Finance Special Operations

    2 weeks ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time

    Join to apply for the Analyst, Finance Special Operations role at Dover Business Services1 month ago Be among the first 25 applicantsJoin to apply for the Analyst, Finance Special Operations role at Dover Business ServicesSummary DescriptionWorking with an emerging shared services organization, the Senior Specialist is responsible for delivering the mandates...

  • Senior Business Operations Manager

    1 week ago

    Cebu City, Central Visayas, Philippines beBeeOperations Full time ₱6,000,000 - ₱8,000,000

    Senior Business Operations ManagerThe role of Senior Business Operations Manager is responsible for overseeing the daily operational activities of a business unit, encompassing:Service delivery and performance managementTurnaround times and service level agreementsRevenue growth and recognition strategiesThis position reports to the Country Head and...

  • Analyst, Finance Special Operations

    2 weeks ago

    Cebu City, Central Visayas, Philippines Dover Business Services Europe Full time

    Join to apply for the Analyst, Finance Special Operations role at Dover Business Services Europe.Working with an emerging shared services organization, the Senior Specialist is responsible for delivering the mandates of the Special Operations Team. This team tackles time-sensitive and mission-critical operational imperatives from Order-to-Cash,...

  • Business Operations Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeBusinessOperations Full time ₱12,000 - ₱16,800

    Business Operations SpecialistWe are seeking a highly skilled Business Operations Specialist to join our team. This individual will play a key role in managing all client communications, ensuring proactive follow-ups, and eliminating missed opportunities.About the RoleThe Business Operations Specialist will be responsible for coordinating between office,...

  • Senior Operational Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeSourcing Full time ₱900,000 - ₱1,200,000

    Join our dynamic team and apply for the Sourcing Operations Senior Specialist roleKey Responsibilities:Oversee end-to-end production activities, ensuring seamless alignment with quality standards, production timelines, and operational expectations.Utilize your in-depth knowledge of production processes to contribute to real-time issue resolution, enforce...

  • Specialist, Performance Management

    1 week ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time $80,000 - $120,000 per year

    Summary DescriptionDBS is looking for a talented business analyst to join our Business Transformation team as we are making the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the DBS Performance Management & Data Analytics Manager, the Performance Management Specialist is responsible for...

  • Specialist, Performance Management

    1 week ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱500,000 - ₱1,000,000 per year

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Specialist, Performance Management & Data AnalyticsLocation:Cebu City, 07, PHWork Arrangement: HybridSummary Description:DBS is looking for a talented business analyst to join our Business Transformation team as we are making the shift to a process ownership model,...

  • Strategic Business Operations Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeAdministrative Full time ₱1,000 - ₱1,500

    Job Role OverviewAbout this position, we are looking for a highly skilled administrative professional to join our team.We value long-term partnerships and seek to recruit talent that will serve an individual client's business for multiple years.Your Key ResponsibilitiesYou will work full-time with our clients, providing high-level support to help them...

  • Business Operations Compliance Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBeeCompliance Full time ₱800,000 - ₱1,200,000

    Job SummaryWe are seeking a detail-oriented professional with a passion for ensuring business operations run smoothly and in accordance with company regulations, internal policies, and industry standards. This position involves monitoring operations, conducting audits, identifying risks, and implementing strategies to maintain compliance.This role requires a...