Help Desk Manager

2 days ago


Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full time

At WEANSWER CALL CENTER SERVICES, we are looking for a highly motivated Help Desk Manager to lead our IT support team. As a key member of our team, you will be responsible for providing technical assistance and troubleshooting for our BPO operations.

Key Responsibilities
  • Supervise a team of IT support specialists to ensure prompt and effective resolution of IT issues.
  • Develop and implement process improvements to increase efficiency and productivity.
Collaboration and Training
  • Work closely with the IT administrators and network engineers to enhance IT processes.
  • Educate employees on basic troubleshooting and cybersecurity best practices.

The ideal candidate will have experience managing a team and be able to communicate effectively with employees at all levels.



  • Davao City, Davao, Philippines Neksjob Corporation Full time

    Are you looking for a challenging and rewarding role that will allow you to utilize your customer service skills? Look no further than Help Desk Specialist with Neksjob Corporation!We are seeking a highly skilled individual with at least 1 year of experience in customer service and a HS/SHS degree. As a Help Desk Specialist, you will be responsible for...

  • Help Desk Expert

    5 days ago


    Davao City, Davao, Philippines Segworke Technologies Corporation Full time

    Servicing customers with integrity and efficiency is crucial to the success of our company. To this end, we seek a talented Help Desk Expert to join our team at Segworke Technologies Corporation.Job RoleThe ideal candidate will have strong problem-solving skills, be able to communicate effectively, and work well in a fast-paced environment.A key...


  • Davao City, Davao, Philippines HOTWARE SOLUTIONS PHILIPPINE INC. Full time

    We are seeking a highly skilled Technical Help Desk Professional to join our team at HOTWARE SOLUTIONS PHILIPPINE INC.Job OverviewThe successful candidate will be responsible for providing exceptional technical support to our employees and customers.Key ResponsibilitiesHardware and Software Troubleshooting: Diagnose and resolve technical issues related to...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Are you passionate about delivering outstanding customer experiences? Do you have a strong desire to learn and grow in a dynamic environment? We are looking for a talented individual to fill the role of Customer Care Associate at TORCH Solutions.About the OpportunityThis is a fantastic chance to join a leading organization and contribute to the success of...


  • Davao City, Davao, Philippines SupportYourApp Inc. Full time

    About Our TeamWe welcome people with various backgrounds and experiences to join our multicultural and multilingual team.As a Customer Support Consultant, you'll thrive in a dynamic environment where you can grow professionally and personally.Job DescriptionThis role involves providing exceptional customer support via chats and emails, building strong...

  • Help Desk Experts

    3 days ago


    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Key Responsibilities: We are looking for professionals who can effectively communicate with customers, respond to inquiries, and resolve issues in a timely and professional manner.The ideal candidate will have excellent English communication skills, a high school diploma or equivalent, and be willing to start immediately.

  • Help Desk Experts

    6 days ago


    Davao City, Davao, Philippines Poseidon Distribution OPC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our support team. As a phone support agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to inbound calls and emails from customersProvide accurate information and solutions to...

  • Help Desk Agent

    5 days ago


    Davao City, Davao, Philippines Lexie Staffing & Business Consulting Full time

    Job OverviewWe are seeking highly skilled Customer Service Representatives to join our team at Lexie Staffing & Business Consulting. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients via various communication channels.Key Responsibilities: Respond to client inquiries in a timely and...

  • Help Desk Engineer

    6 days ago


    Davao City, Davao, Philippines COLUMBIA COMPUTER CENTER DAVAO INC. Full time

    Job DetailsOverviewThis position involves providing technical support to employees and customers, troubleshooting and resolving hardware and software issues.Key ResponsibilitiesTechnical Support: Identify and resolve technical issues with computer systems, software applications, and network infrastructure.System Setup & Configuration: Install and configure...

  • Help Desk Associate

    5 days ago


    Davao City, Davao, Philippines MARCHAPIL INDUSTRIAL EQUIPMENT TRADING Full time

    MARCHAPIL INDUSTRIAL EQUIPMENT TRADING is seeking a skilled Technical Support Specialist to join our team.Job Responsibilities:Provide technical assistance to customers via phone, email, or in person.Conduct product testing, repairs, or maintenance to ensure timely resolution of technical concerns.Gather customer feedback and collaborate with internal teams...

  • Help Desk Professional

    21 hours ago


    Davao City, Davao, Philippines Apollo Technologies, Inc. Full time

    ResponsibilitiesServing as the first point of contact for customers via phone or emailPerforming remote troubleshooting using diagnostic techniques and pertinent questionsDetermining the best solution based on customer-provided details


  • Davao City, Davao, Philippines LBC Express Full time

    OverviewWe are LBC Express, Inc., a leading logistics company seeking an exceptional IT Technical Support Associate to join our dynamic team.Responsibilities:Collaborate with the servicedesk to manage escalated events.Resolve technical issues within defined service level agreements.Conduct site visits to deploy and configure equipment as needed.Communicate...


  • Davao City, Davao, Philippines TGI Full time

    Key ResponsibilitiesTechnical Support: Provide first-line support for client technical issues, troubleshoot and resolve hardware, software, and connectivity issues, escalate complex issues as necessary, and ensure client service level agreements (SLAs) are met consistently.Documentation: Maintain accurate and up-to-date records of support requests,...


  • Davao City, Davao, Philippines COLUMBIA COMPUTER CENTER DAVAO INC. Full time

    Job SummaryOur TeamCOLUMBIA COMPUTER CENTER DAVAO INC. is seeking an experienced IT Support Specialist to join our team.Job DutiesTechnical Support: Assist clients by identifying and resolving technical issues with computer systems, software applications, and network infrastructure.System Setup & Configuration: Design and implement effective system...


  • Davao City, Davao, Philippines Neo Jedi Land Corp. Full time

    **Job Description**The IT Support Specialist role at Neo Jedi Land Corp. involves providing technical assistance to employees, resolving hardware and software issues, and maintaining computer systems.Key ResponsibilitiesTroubleshoot and resolve technical issuesMaintain and upgrade computer systemsRequirements**Education and Experience**High school graduate...


  • Davao City, Davao, Philippines GLOBAL MOBILTY Full time

    About the RoleIn this exciting role, you will work closely with our team to deliver exceptional IT support services to our customers. As an IT Technical Support Specialist, you will be responsible for troubleshooting technical issues, providing help desk support, and performing system maintenance tasks.Responsibilities Include:Troubleshooting and Help Desk...


  • Davao City, Davao, Philippines MINDANAO CLEAN AIR CORPORATION Full time

    RequirementsHigh school diploma or equivalent requiredEducational qualifications: High school diploma or equivalent; additional courses in administration or office management preferredExperience level: No prior experience necessary; on-the-job training providedSkills and competencies: Help Desk proficiency, strong communication skills, and basic computer...


  • Davao City, Davao, Philippines Mel Flower Shop Full time

    Job DescriptionWe are seeking a highly skilled Sales Representative to join our team at Mel Flower Shop.The successful candidate will be responsible for promoting and selling products or services to potential and existing customers, generating leads, meeting sales targets, building customer relationships, and ensuring customer satisfaction.As a Sales...

  • Sales Engineer

    5 days ago


    Davao City, Davao, Philippines CIRE ENGINEERING AND DESIGN SERVICES Full time

    ShareJob DescriptionDescriptionIdentify and understand customer needs through discussions, research, and analysis.Build relationships with clients to foster trust and ensure satisfaction.Technical Expertise:Explain the technical features of products or services to non-technical audiences.RequirementsBachelor's degree in engineering, computer science, or a...


  • Davao City, Davao, Philippines DV03 ENNJ MARKETING Full time

    Job DescriptionDV03 ENNJ MARKETING is a leading organization in the industry, and we are seeking a highly skilled Staff Engineer to join our team. In this role, you will be responsible for providing administrative support and ensuring efficient office operations.Key ResponsibilitiesManage schedules, appointments, and correspondences in a timely and...