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Customer Success Manager

2 weeks ago

Taguig, National Capital Region, Philippines Zendesk Full time

Company Overview

Zendesk is a leading provider of customer service and engagement software. We help businesses deliver exceptional customer experiences across multiple channels.

Job Description

We are seeking an experienced Customer Success Manager to join our team in Taguig, Philippines. As a key member of our Global Scaled Customer Success organization, you will be responsible for working with customers to identify business objectives and map solutions that drive value and growth.

Required Skills and Qualifications

  • 3+ years experience in Customer Success or Account Management
  • Experience identifying business objectives and mapping solutions
  • Dynamic, agile, and nimble with a desire to learn and grow
  • Data driven with experience using tools like SFDC, Gainsight, Tableau, and Zendesk
  • Strong written and oral communication skills

Benefits

This is a great opportunity to join a dynamic team and make a real impact on customer success. As a valued member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a talented and dedicated team
  • The satisfaction of knowing you are making a difference in the lives of our customers

Others

We are committed to fostering diversity and inclusion in the workplace. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.