Endocrinology Prior Authorization Coordinator
2 weeks ago
We are seeking a detail-oriented and highly professional Prior Authorization & Scheduler to support our busy Endocrinology practice. This role combines insurance verification and prior authorization duties with patient scheduling, requiring a candidate who can manage both efficiently while delivering exceptional patient service.
Key Responsibilities:- Verify insurance coverage and obtain prior authorizations for medications, diagnostic tests, and procedures.
- Accurately schedule patient appointments, follow-ups, and procedures in coordination with the Endocrinology team.
- Manage a high volume of inbound and outbound patient calls while maintaining professionalism and empathy.
- Communicate clearly with patients regarding authorizations, scheduling, and preparation requirements.
- Collaborate with physicians, nurses, and other staff to ensure smooth patient flow and minimize delays.
- Maintain accurate documentation in the EMR and insurance portals.
- Minimum 2 years' experience in insurance verification, prior authorizations, and/or medical scheduling.
- Strong knowledge of insurance processes, benefits verification, and prior authorization workflows.
- Excellent spoken English with a neutral or clear accent (critical for patient communication).
- Ability to handle a fast-paced environment and manage multiple tasks effectively.
- Strong interpersonal skills and patient-first attitude.
- Experience in an Endocrinology or specialty care setting is a plus.
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