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Customer Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeCommunication Full time ₱8,000 - ₱12,000
Customer Service Representative

A successful Customer Service Representative plays a vital role in delivering exceptional customer experiences. This critical position requires an action-oriented, flexible problem-solver who assists customers with expediting orders and resolving post-sales issues.

This role is ideal for individuals who possess excellent communication skills, the ability to work independently, and a strong understanding of technology and software systems.

Key Responsibilities:
  • Communicate effectively with customers via phone, chat, and email
  • Navigate customer accounts, research policies, and provide solutions in a fast-paced environment
Requirements:
  • Excellent communication skills (written and verbal)
  • Ability to work independently and as part of a team
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
  • Excellent typing skills and ability to learn new software
  • Demonstrated understanding of the Internet, Amazon.com website, and competitor websites
Our Team:

We are a dynamic and fast-paced team dedicated to providing world-class customer service. We are looking for talented individuals who share our passion for innovation and customer satisfaction.

As a valued member of our team, you will have the opportunity to develop your skills and expertise in a supportive and collaborative environment. You will also receive comprehensive training and support to ensure your success in this role.