Client Care Expert
1 month ago
Valeros Business Company Overview
We are a leading business process outsourcing company committed to delivering exceptional service to our clients.
Salary Package
The successful candidate will receive a salary package of up to 27,000, depending on their BPO experience. The compensation includes:
- Night differential
- Annual appraisal
- Ongoing training and development opportunities
Job Description
We are seeking a highly skilled Client Care Expert to join our team. In this role, you will be responsible for providing top-notch customer service to our clients. Your primary duties will include:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Providing product information and making recommendations to customers
- Collaborating with internal teams to resolve complex customer issues
Required Skills and Qualifications
To be successful in this role, you will need:
- A bachelor's degree or higher, with or without BPO experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits
In addition to the competitive salary package, we offer a range of benefits to support your well-being and career growth. These include:
- HMO coverage from day one
- Opportunities for professional development and advancement
- A dynamic and supportive work environment
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