Neksjob Customer Support Associate

4 days ago


Davao City, Davao, Philippines Neksjob Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Associate. This role is perfect for those who enjoy helping others and providing exceptional service.

About Us

Neksjob is a dynamic and growing company that values its customers above all else. We are committed to delivering high-quality products and services that meet the needs of our clients.

Job Summary

The Customer Support Associate will be responsible for handling incoming calls from customers, responding to their inquiries, and resolving any issues or concerns they may have. This role requires excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Handle incoming calls from customers in a professional and courteous manner
  • Respond to customer inquiries and resolve any issues or concerns they may have
  • Work collaboratively with other team members to ensure seamless customer service
  • Provide accurate and timely information to customers
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent English communication skills
  • Basic computer literacy and good web navigation skills
  • Ability to work full-time and flexible hours, including shifts
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary: PHP 35,000 - 50,000 per month (based on experience)
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Promote within the company
  • Comprehensive healthcare benefits


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