
Real Estate Deal Facilitator
6 days ago
As a Transaction Coordinator, you are the heart of the deal. You know that contracts aren't just paperwork — they're people.
Behind every signature is a client starting a new chapter and an agent trusting you to help them deliver. You're the person who catches what others miss, solves problems before they surface, and shows up with calm, steady judgment when the stakes are high.
In this role, you won't just be processing transactions — you'll be protecting clients, supporting agents, and keeping deals on track so everyone crosses the finish line with confidence.
You'll work closely with our agents, clients, and success team from contract to close, providing world-class service, thoughtful solutions, and the kind of care that turns stressful situations into success stories.
What You'll Do:
- Own the transaction process: Ensure every detail is correct, every party is informed, and every client feels cared for.
- Be the primary point of contact: Communicate with kindness, clarity, and urgency with clients, agents, lenders, title companies, and cooperating agents.
- Solve problems proactively: Use your judgment to protect the client and the team.
- Free up agents' time: Serve as a trusted resource, freeing agents to focus on client relationships while you handle logistics.
- Keep transactions organized: Document and comply with regulations while delivering a personal, human touch.
- Stay calm under pressure: Practice good judgment when navigating competing priorities, client needs, and tight deadlines.
Requirements:
- Natural problem solver: You naturally see yourself as the protector of people and details.
- Effective communicator: You love being the go-to problem solver — and people trust you to make sound, balanced decisions.
- Calm and composed: You are calm under pressure and never lose sight of the client's best interest.
- Detailed oriented: You believe a successful closing is about more than paperwork — it's about building trust with clients and agents along the way.
- Results-driven: You are obsessed with the details because you know they matter.
- Owner mindset: You take ownership and pride in getting things done the right way.
Success Looks Like:
- Consistent positive feedback from clients.
- Agents trust you completely because you protect their reputation and their clients.
- Problems get solved before they ever become visible to the client.
- You elevate the team — helping every agent deliver a smoother, more confident client experience.
Key Skills & Qualifications:
- Experience: 3+ years of experience coordinating real estate transactions in the U.S.
- Remote Work Experience: 12+ months of remote work experience.
- Transaction Tools: Mastery of transaction tools like Dotloop, DocuSign, ZipForm, MLS, and CRM platforms.
- Prioritization: A proven system for managing multiple deadlines and prioritizing effectively.
- Service Mindset: A service-first mindset: you anticipate client and agent needs before anyone has to ask.
- Stress Management: The ability to stay calm, professional, and clear — even when clients are stressed and deals are under pressure.
- Process Improvement: An eye for process improvement — you don't just
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