Phone Call Responder
2 days ago
About the Role
We are currently seeking a skilled Phone Call Responder to join our team at Lexie Staffing And Business Consulting.
This individual will be responsible for responding to customer inquiries via phone, addressing concerns, and providing information on products or services.
Key Accountabilities
- Answer incoming customer calls and respond to their queries
- Evaluate customer complaints and provide suitable resolutions
- Process customer transactions efficiently
- Maintain accurate records of customer interactions
Requirements
- Strong communication and problem-solving skills
- Proficiency in basic computer applications
- Able to multitask and manage time effectively
- Demonstrate a customer-focused attitude
Work Environment
This role offers a dynamic and fast-paced work environment where you will have the opportunity to develop your skills and expertise.
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