Phone Interview
1 week ago
We are now accepting WALK-IN applicants every day at Citi Plaza Career Center, 34th Street Bonifacio Global City Taguig
Recruitment Hours:
Monday - Friday 9AM to 5PM
The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi. The overall objective of this role is to provide world-class service excellence to Citi global clients by offering a remarkable phone and digital banking experience. They handle customer service-related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, collections, retentions, mortgage, fraud, telesales, rewards inquiries, and fulfillment. The role also ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. They identify and fulfill clients' necessities by providing an exceptional customer experience.
BENEFITS OF WORKING IN CITI:
- We offer a competitive salary package of 30-40K and other great benefits including:
- HMO Health Insurance from day 1 for you and your unlimited qualified dependents
- Life Insurance from day 1
- Retirement Plan
- Transportation Allowance
- Rice Allowance
- Medical and Dental Allowance
- Shift Differential
- Staff Loan
- Tuition Fee Reimbursement
- Bereavement Assistance
- Total of 35 leaves credits in a year
CAREER GROWTH:
- Be part of our fast-growing teams of Customer Solutions Officers
- Internal movement career opportunities within Citi
- CBPS may assign candidates to different businesses based on candidate profiles, available openings & business needs
REQUIREMENTS:
- International BPO voice experience is a plus
- College Graduate of any 4 year course
- Call Center Experience is not required for applicants who completed a Bachelor's Degree
- Fresh Graduates and those coming from different industries are welcome to apply
- High School Graduates need to have 6 months BPO international voice experience
- Conversant in English and comfortable speaking with other nationalities
- Amenable to working on shifting schedule, holidays & weekends (fixed 5-day work week)
- Amenable to working in Bonifacio Global City, Taguig
- Applicants should be eligible to legally work in the Philippines
Applicants with completed application forms have the option to visit our Career Center (Citi Plaza BGC) for faster processing.
#J-18808-Ljbffr-
Phone Interview
7 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWe are now accepting WALK-IN applicants everyday at Citi Plaza Career Center, 34th Street Bonifacio Global City TaguigRecruitment Hours:Monday - Friday 9AM to 5PMThe Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi. The overall objective of this role is to provide world-class service...
-
Phone Interview Specialist
7 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeCompany OverviewCitigroup Business Process Solutions Pte. Ltd. is a leading provider of business process outsourcing solutions. We are dedicated to delivering exceptional service excellence to our global clients.
-
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeWe are now accepting WALK-IN applicants everyday at Citi Plaza Career Center, 34th Street Bonifacio Global City TaguigRecruitment Hours:Monday - Friday 9AM to 5PMThe Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi. The overall objective of this role is to provide world-class service...
-
Seasonal Hiring Specialist
3 days ago
Manila, National Capital Region, Philippines CEF SOLUTIONS PHILIPPINES INC. Full timeJob Summary:We are seeking a Seasonal Recruiter to support our hiring needs during peak recruitment periods. This role will focus on conducting phone interviews, facilitating assessments on-site, and scheduling and coordinating virtual interviews to ensure a smooth and efficient hiring process.As a Seasonal Recruiter, you will be responsible for conducting...
-
Leads Processing and Coordination Expert
2 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeTalent Lead CoordinationWe are seeking an experienced Talent Lead Coordinator to join our Recruitment team at KMC Solutions. In this role, you will play a pivotal part in managing our daily applicant flow and coordinating virtual interviews.Your key responsibilities will include handling basic screening via paper/resume screening and/or phone interview, as...
-
IT Hiring Manager
2 days ago
Manila, National Capital Region, Philippines NOW Corporation Full timeCandidate Screening and InterviewingThe ideal candidate will have exceptional communication and interpersonal skills, allowing them to build strong relationships with hiring managers and technical team members. They will also be skilled at screening resumes and portfolios, conducting phone screens and technical interviews, and administering coding tests or...
-
End-to-End Recruiter
6 days ago
Manila, National Capital Region, Philippines Bayforce Full timeWe are Bayforce Manila, a leading staffing and recruiting company seeking a skilled Technical Recruiter to join our team.About the JobThis is a challenging mid-senior level full-time position that requires strong candidate management skills and excellent communication abilities.We need someone who can handle end-to-end recruitment, source qualified...
-
Recruitment Operations Associate
3 days ago
Manila, National Capital Region, Philippines CEF SOLUTIONS PHILIPPINES INC. Full timeKey Responsibilities:Conduct phone interviews to assess candidate suitability.Schedule and coordinate virtual interviews.Facilitate on-site assessments in Mandaluyong as needed.Promote the company's image by ensuring a positive candidate experience and effectively communicating company values.Maintain accurate records of candidate progress and recruitment...
-
Senior Marketing Strategist
5 days ago
Manila, National Capital Region, Philippines Vyral Marketing Full timeJob DescriptionWe are seeking a Digital Marketing Manager to join our team at Vyral Marketing.This is a senior role where you will oversee the marketing strategy for our clients, promoting their videos to their in-house contact database. You will work with approximately 40 USA clients, conducting monthly pre-scheduled phone calls to create helpful and...
-
User Research Manager
1 week ago
Manila, National Capital Region, Philippines Hcreates Information Technology Full timeResponsibilities:Design user interview guide and questionnaire according to research objectives and recruit target users.Conduct in-depth interviews with users through phone calls, online chats, or questionnaires to understand their experience, needs, and expectations of furniture products.Organize and analyze interview data, extract user insights, and write...
-
Candidate Engagement Associate
4 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeCandidate EngagementKMC Solutions is looking for a Candidate Engagement Associate to join our Talent Acquisition Team. As a Candidate Engagement Associate, you will handle basic screening via paper/resume screening and/or phone interview.You will also determine the availability and confirm virtual interviews with candidates and recruiters. A high learning...
-
Technical Recruiter
1 week ago
Manila, National Capital Region, Philippines Bayforce Full timeBayforce Manila, National Capital Region, PhilippinesTechnical Recruiter** Must have experience recruiting for positions/companies based in the US**Job Description:Responsible for handling end-to-end recruitment.Source qualified candidates from Bayforce database, LinkedIn and other job boards and apply strategic recruitment process using various sourcing...
-
Strategic Talent Acquisition Specialist
2 days ago
Manila, National Capital Region, Philippines Rising Tide Digital, Inc. Full timeRising Tide Digital, Inc. is looking for a highly skilled Strategic Talent Acquisition Specialist to join our team. As a key member of our recruitment team, you will be responsible for performing end-to-end recruitment from calibration with clients and hiring managers, research, sourcing, functional and technical assessment, phone and face-to-face...
-
Technical Hiring Manager
2 days ago
Manila, National Capital Region, Philippines Rising Tide Digital, Inc. Full timeRising Tide Digital, Inc. is looking for a seasoned Technical Hiring Manager to join our team. The successful candidate will be responsible for performing end-to-end recruitment from calibration with clients and hiring managers, research, sourcing, functional and technical assessment, phone and face-to-face interviews, job offer/negotiation, and...
-
IT Staffing Consultant
2 days ago
Manila, National Capital Region, Philippines Rising Tide Digital, Inc. Full timeWe are seeking an experienced IT Staffing Consultant to join our team at Rising Tide Digital, Inc. The successful candidate will be responsible for performing end-to-end recruitment from calibration with clients and hiring managers, research, sourcing, functional and technical assessment, phone and face-to-face interviews, job offer/negotiation, and...
-
Seasonal Recruiter
1 week ago
Manila, National Capital Region, Philippines CEF SOLUTIONS PHILIPPINES INC. Full timeAbout us:CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients in the Customer Service...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Addforce Human Resource Solution Inc Full timeJob Position: Customer Service RepresentativeAccount: Hotel ReservationLocation: Ayala, MakatiSalary: 28,000 Salary Package- 25,000 basic salary - 3,000 De Minimis AllowanceWork Set Up: Pure Onsite Work SetupWork Schedule: Permanent Night Shift ScheduleJOB QUALIFICATIONS:- No Educational Attainment required: We accept High School Graduate- At least 1 year...
-
React Developer
3 weeks ago
Manila, National Capital Region, Philippines J-K Network Services Full timeCompany Profile:One of the Biggest IT company in the Philippines with stable clients and projects.Position: Associate Web Designer for ReactIndustry: IT CompanySalary: Php 35,000 - Php 65,000 (Depending on your level)Work Location: ManilaSchedule: Morning, Mid and Night Shift / Week Ends OffEmployment Status: Full time / Regular ScheduleBenefits: Complete...
-
Corporate Recruitment Manager
5 days ago
Manila, National Capital Region, Philippines Theoria Medical Full timeJob OverviewThis role is focused on contacting applicants for preliminary screening via phone, email, and other methods, scheduling candidate interviews and coordinating schedules with hiring managers, and coordinating overall corporate recruiting efforts and staffing needs.As a key member of our Recruitment Department, you will have the opportunity to work...
-
Recruitment Coordinator
1 week ago
Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full timeWe are still growing with new and exciting opportunities – Be a part of our teamAs a Recruitment Coordinator, you will:The Recruitment Coordinator will work closely with the branch recruiters to support the recruitment process within the business including but not limited to attracting and sourcing candidates, evaluating resumes, initial phone screening,...