Call Centre Agent

About the Position:Sun Life Financial is seeking an Inbound Call Centre Representative to join our Client Care Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support through telephone inquiries.Main Responsibilities:Respond to customer inquiries and resolve issues promptly and...

Job DescriptionThe Performance Enhancement Consultant will play a crucial role in improving Agent performance by monitoring calls, evaluating performance, and providing feedback. This consultant will work closely with the Quality Interactions Team Leader, Learning & Development Officers, and Team Leaders of Operations to enhance Agent performance.Main...

The primary focus of this position is the management and appointment of leads to the sales team, following up and working leads that come in via inbound telephone, email, SMS, and other digital channels. Additionally, all our outbound calls are warm calls; no cold calling requiredAs this position is somewhat sales focused, we are looking for highly motivated...

Call Centre Role with No Experience RequiredWe are Nezda Technologies, Inc., a rapidly growing people supply chain company in the Philippines.As a Customer Service Representative, you will play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Handle customer inquiries and resolve issues promptly and...

Sun Life Global Solutions is seeking exceptional customer-oriented team players to join our dynamic Client Care Centre. As a Client Care Representative, you will be accountable for delivering outstanding customer service and support by resolving telephone inquiries.This role requires strong communication skills, both verbal and written, as well as the...

We're a global leader in providing energy solutions that help businesses thrive and communities prosper.We work collaboratively as a team, proud of the positive impact we make on customers, local communities, and the environment.As a Sales Engineer for our Data Centres sector in the Philippines, you'll focus on achieving sales revenue targets by developing...

We are a global leader in providing energy solutions that help businesses succeed and communities flourish.We operate as a cohesive team, proud of the positive impact we make on customers, local communities, and the environment.In this role as a Sales Engineer for our Data Centres sector in the Philippines, you'll focus on achieving sales revenue targets by...

Updated: March 25, 2025Location: Manila, PhilippinesJob ID: 8749The Engagement Centre Risk Evaluation and Mitigation Strategy (REMS) Associate Director will lead our Philippines Call Centre program and establish our organisation. Will be responsible for the execution, management, and development of REMS teams to operate assigned program.The Engagement Centre...

Updated: March 25, 2025Location: Manila, PhilippinesJob ID: 8749The Engagement Centre Risk Evaluation and Mitigation Strategy (REMS) Associate Director will lead our Philippines Call Centre program and establish our organisation. Will be responsible for the execution, management, and development of REMS teams to operate assigned program.The Engagement Centre...

Company Overview:STACKph is a leading provider of customer service solutions, with a focus on delivering exceptional results for our clients.We are seeking highly skilled and dedicated individuals to join our team as Call Center Agents. In this role, you will have the opportunity to work in a fast-paced environment, providing top-notch customer support and...

V-Call Center Link Inc.On-site - Manila No Exp Required High/Senior High School Full-timeJob DescriptionDescriptionAnalyze information reported for verification by the applicant.Handle customer inquiries via phone, email, and chat.Work independently with minimal supervision.Exercise good judgment in safeguarding confidential or sensitive...

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

Posted 22 days ago and deadline of application is on 30 JanJob DescriptionMedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.As a Call Center Agent, you'll handle both inbound and outbound calls, helping...

About the RoleThe Call Centre Quality Improvement Specialist will be responsible for monitoring Agents' calls, evaluating performance, and providing feedback to support their KPIs. This role will work closely with the Quality Interactions Team Leader, Learning & Development Officers, and Team Leaders of Operations to enhance Agents' performance...

We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...

Customer Service Representative WantedAt Nezda Technologies, Inc., we are looking for a skilled Customer Service Representative to join our team.The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to clients.Job Requirements:High school diploma required, but prior experience in a...

Join a passionate remote team that values customer care As a Call Center Agent, you'll support customers, solve challenges, and make a difference—all from the comfort of home.Your Mission: Day to Day ResponsibilitiesHandle a high volume of inbound calls, providing efficient and caring customer service for inquiries (90% of the role).Manage customer...

We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...

We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...

Job SummaryWe are seeking a Senior Merchant Services Representative to join our team at Global Payments Process Centre, Inc. The ideal candidate will have experience in B2B sales, cold calling, and demonstrated successful performance in previous sales jobs.Duties and ResponsibilitiesConduct face-to-face meetings with prospects to identify appropriate...