Customer Service Representative/Field Dispatcher

Job DescriptionScope of Work:- Process requests from customers by assigning technicians to work orders base on the scope of work, tech skill set, tech availability and location.- Confirm all the appointments with the customers prior to the tech arriving.- Work with technicians to update job status, job notes, deliverables, and assign them to remote support...

Dispatch Specialist is responsible for coordinating all dispatches within the Support Department to a customer's premise. This role reports to the Field Support Manager.Essential Job Functions and ResponsibilitiesCoordinate technicians to customer locationsCreate and send work orders to assign techniciansReceive and process completed work ordersRespond to...

As an IT Dispatcher at Staff4Me, you will be a vital part of our operations team, responsible for efficiently managing and coordinating IT support activities. Your role will include routing incoming service requests to appropriate technicians, ensuring timely service delivery, and maintaining clear communication between clients and IT teams. You will work...

Customer Service Representative OpportunityIn this role, you will have the chance to develop your skills and advance your career in the field of customer service. As a Customer Service Representative, you will work with our team to provide excellent service and resolve issues efficiently.

We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and...

We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for: Answering phone calls Responding to emails Providing exceptional customer service to ensure customer satisfaction Handling technical troubleshooting Coordinating with field technicians for...

Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to manage inbound and/or outbound calls in a professional, fast-paced environment.The ideal candidate will handle customer inquiries, complaints, and support issues efficiently, aiming for high customer satisfaction and quality service delivery.Key...

Staff4Me is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative for our 5HC (5-Hour Call) service. In this role, you will be responsible for providing top-notch customer support and ensuring that our customers have a seamless experience during their interactions with us. This is an exciting opportunity to...

Nezda is currently hiring for Customer Service Representative position.Qualifications: College Graduate Must have 1-year minimum experience in US Mortgage/Banking Willing to work on a night shift schedule 100% onsiteJob Description:Assisting customers in supporting the US mortgage, insurance, and banking industries.Ensure customer satisfaction and provide...

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employeesThey typically provide information, receive client complaints, offer products and services, process requests, and provide various forms of assistanceA Customer Service Representative's primary duty is to support...