Customer Service Representative/Field Dispatcher

Scope of WorkAnswer phones, chats, and emails promptly and professionallySchedule the appointmentProcess outbound and receive inbound calls from customers confirming appointmentProcess outbound and receive inbound calls from field technicians to update work order statusModify work orders to reflect order line-item changes or deletionsCancel, reschedule, or...

Role DescriptionThis is a full-time on-site role for a Taxi Dispatcher located in Cebu. The Taxi Dispatcher will be responsible for managing taxi dispatch operations, coordinating driver schedules, handling customer inquiries, and ensuring timely allocation of taxis. Duties also involve using communication tools to relay information to drivers, monitoring...

OverviewJoin to apply for the Customer Service Representative role at QBE Insurance.The purpose of this role is to provide customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This role involves following specific procedures to close out work...

Customer Support Representatives / Dispatch will do the following:- Answer incoming calls as they arrive on the Night Dispatch queue- Perform check calls as directed by Client Account Executives- Provide timely and efficient updates to Account Executives as they become available- Use effective listening skills to collect required information and/or to...

Customer Support Representatives / Dispatch Will Do The FollowingAnswer incoming calls as they arrive on the Night Dispatch queuePerform check calls as directed by Client Account ExecutivesProvide timely and efficient updates to Account Executives as they become availableUse effective listening skills to collect required information and/or to identify...

OverviewThe Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication between teams, and ensuring that all necessary resources are available for...

OverviewThe Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication between teams, and ensuring that all necessary resources are available for...

Dispatch Specialist is responsible for coordinating all dispatches within the Support Department to a customer's premise. This role reports to the Field Support Manager.Essential Job Functions and Responsibilities:Responsible for the coordination of technicians to customer locationsCreating and sending work orders to assign techniciansReceiving and...

Company Overview:AWB Networks is a premier IT value-added distributor specializing in wireless and wired internet solutions. Our extensive product portfolio features high-quality equipment designed to deliver robust connectivity solutions for both indoor and outdoor environments.Role SummaryWe are looking for a Dispatcher to play a critical role in ensuring...

OverviewAs an IT Dispatcher at Staff4Me, you will be a vital part of our operations team, responsible for efficiently managing and coordinating IT support activities. Your role will include routing incoming service requests to appropriate technicians, ensuring timely service delivery, and maintaining clear communication between clients and IT teams. You will...