
Customer Support Advocate
2 days ago
As a dedicated customer support professional, you will play a vital role in delivering exceptional service to our clients. You will work closely with our team to ensure seamless communication and collaboration.
Responsibilities include:
- Responding to inbound tickets and live chat inquiries from clients during off-hours
- Troubleshooting basic platform issues or user confusion, including document upload errors and account access
- Reference and interpret internal guides to deliver accurate and helpful support
- Escalating complex issues internally and following through until resolved
About the Role
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering high-quality support.
Key Skills and Qualifications
- Neutral English accent and exceptional written English
- Prior experience in customer support (minimum 2 years), ideally covering graveyard/off-hours
- Tech-savvy with the ability to learn new platforms quickly and provide calm, precise responses
- Strong attention to detail and comfort following particular procedures
Benefits
- Competitive salary: To be discussed during the interview
- Remote work: Fully remote – work from anywhere
- Generous PTO: Ample paid time off to rest and recharge
- Direct mentorship: Grow through guidance from international industry experts
- Learning & development: Ongoing access to resources for professional growth
Our Recruitment Process
- Application
- PreScreening
- Skills Assessment
- Top-grading Interview
- Client Interview
- Job Offer
- Client Onboarding
-
Global Customer Advocate
1 day ago
Cainta, Calabarzon, Philippines beBeeCustomer Full time $60,000 - $80,000Service Delivery Manager RoleThis is a key position within our organization that will focus on providing exceptional customer support and relationship management.The ideal candidate will have strong experience in IT services and customer relationship management, with the ability to act as the customer's advocate in their region. They will be responsible for...
-
Customer Experience Advocate
1 day ago
Cainta, Calabarzon, Philippines beBeeExcellence Full time ₱800,000 - ₱1,000,000Job OverviewThis role focuses on delivering exceptional customer experiences in e-commerce settings. The Customer Experience Advocate will be the primary point of contact for customers via email, Slack, and chat.The RoleKey responsibilities include:Providing timely and accurate responses to customer inquiries to ensure a best-in-class customer...
-
Customer Support Advocate
1 day ago
Cainta, Calabarzon, Philippines beBeeSupport Full time $60,000 - $80,000Job OpportunityWe are seeking a dedicated Support Specialist to join our team and play a vital role in delivering exceptional customer service.Key ResponsibilitiesRespond to customer inquiries and resolve support tickets in a timely manner.Analyze and troubleshoot technical issues related to SQL, Linux, networking, and VPNs.Collaborate with clients to ensure...
-
Customer Advocate
1 day ago
Cainta, Calabarzon, Philippines beBeeCustomerRepresentative Full time ₱6,000 - ₱10,000Job OpportunityWe are seeking a highly skilled Customer Representative to join our team. This role requires excellent communication skills, problem-solving abilities, and attention to detail.Key Responsibilities:Process claims efficiently and effectively within set timeframes.Handle customer inquiries regarding claims status and policy coverage with a...
-
Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱6,000 - ₱7,200Customer Support AdvocateWe are seeking a proactive and personable advocate to engage with customers, provide tailored support, and deliver exceptional customer experiences.The ideal candidate will possess outstanding interpersonal and communication skills, thrive in a dynamic work environment, and have 2+ years of customer service experience (call center...
-
Sales and Customer Advocate
1 day ago
Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱4,000 - ₱8,000Customer Success RepresentativeWe are seeking a dedicated Customer Success Representative to support our customers throughout their shopping experience.Key Responsibilities:Respond to customer inquiries via phone, live chat, email, and SMS with clarity, warmth, and professionalism.Recommend products, identify upselling/cross-selling opportunities, and assist...
-
Customer Success Advocate
2 days ago
Cainta, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱1,500,000 - ₱2,000,000Job Description"> We are looking for a professional to strengthen our client engagement and support initiatives. This role is ideal for a tech-savvy graduate with an MBA in Marketing who wants to build a career in customer success."> The successful candidate will conduct product demos, manage customer communication, support onboarding, and work with HubSpot...
-
Cainta, Calabarzon, Philippines beBeeCustomerService Full time A$25,000 - A$30,000Job OverviewYou will excel as a customer advocate, providing exceptional support across various e-commerce platforms. Key responsibilities include order management, returns and refunds, shipping updates, product inquiries, delivery issue resolution, and record-keeping.Key Responsibilities:Deliver outstanding customer service via email and live chat.Manage...
-
Senior Remote Support Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeCareer Full time ₱45,000 - ₱50,000Remote Senior Client Advocate JobAs a remote senior client advocate, you will deliver exceptional customer service and technical support to partners and internal users. Your expertise will help them resolve challenges and maximize their experience with our proprietary software.This is an exciting opportunity for experienced support professionals who thrive...
-
Expert Customer Advocate
1 day ago
Cainta, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱450,000 - ₱675,000Customer Success ExpertWe are seeking a highly skilled Customer Success Expert to manage high volumes of customer contacts and communications via phone and email daily.Key Responsibilities:Manage complex customer relationships and interactions across multiple channelsUtilize advanced productivity tools to verify contact information and enhance communication...