Supply Chain Strategist
1 week ago
We are seeking a skilled Supply Chain Strategist to spearhead our supply planning team. The successful candidate will be responsible for allocating resources and managing capacity across multiple programs, ensuring the right number of personnel are assigned at the right time to meet operational demands.
This role requires a strategic thinker who can balance hands-on workforce management with coaching, development, and performance management of Supply Planning Specialists/Analysts.
Key Responsibilities- Lead tracking and support of the allocation of work, auditing, and administration of supply and physical capacity across complex operations.
- Monitor capacity utilization, identify gaps, and recommend adjustments to meet Service Level Agreements (SLAs).
- Partner with Operations to understand staffing requirements and ensure optimal full-time equivalent (FTE) coverage.
- Track and record allocation of programs across footprint ensuring end-to-end system coordination.
- Provide timely responses to supply inquiries and proactively create opportunities for capacity creation.
- Develop short-term and long-term supply planning strategies aligned with business growth and operational efficiency.
- Analyze trends in absenteeism and create mitigation strategies.
- Maintain processes to promote responsible utilization of our footprint.
- Lead the implementation of data-driven strategies balancing the priorities and timelines of multiple business units.
- Build and maintain tools to enable allocation of projected demand, supply, and other factors influencing utilization of capacity and physical footprint and requirements.
- Lead, coach, and develop Supply Planning Specialists/Analysts to deliver accurate, timely workforce plans.
- Set performance goals, provide feedback, and conduct reviews.
- Build a collaborative, high-performance team culture.
- Coordinate with clients to plan potential new buildouts.
- Act as the primary contact for capacity and resource allocation discussions with account/program leaders.
- Prepare and present workforce planning reports and recommendations to senior leadership.
- Proactively escalate risks to capacity plans and propose corrective actions.
- Bachelor's degree in Operations Management, Business Administration, or related field (Master's Degree preferred).
- 8+ years of experience in operations, preferably in technology industry.
- 5+ years of people management experience, including managing leaders, and a strong desire to develop team members.
- Excited to be part of a global operations team, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment.
We value Diversity, Equity, Inclusion, and Belonging (DEIB). We foster an inclusive workplace that celebrates diverse backgrounds, experiences, and perspectives. This diversity fuels our innovation in AI and data engineering, supporting our mission as a global leader in the industry.
We encourage individuals from all walks of life to apply, particularly those who may feel they don't meet every qualification or hesitate due to their identity. Our inclusive programs create a sense of belonging for every team member.
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