System Administrator and Network Operations Specialist

7 days ago

Rizal, Philippines beBeeNetworkOperations Full time ₱450,000 - ₱750,000
Job Summary

We are seeking a skilled professional to join our team as a Network Operations Center Engineer. The ideal candidate will have expertise in network monitoring and technical support.

  • Monitor systems, networks, and tools to ensure operational stability.
  • Track and log work progress in ticketing systems.
  • Respond to alerts and incident tickets in a timely manner.
  • Dispatch field engineers or technicians as needed and coordinate job activities.
  • Facilitate parts or equipment dispatch when required.
  • Communicate clearly with internal teams, field engineers, and customers.
  • Document troubleshooting steps, job updates, and resolutions accurately.
Requirements
  • A background in FTTx, GPON, or ISP operations is highly desirable.
  • Experience in network monitoring, technical support, or call center operations is beneficial.
  • Strong written and verbal English communication skills are essential.
  • The successful candidate will be comfortable working in a remote setup with a headset and company-issued laptop.
  • Good problem-solving skills and attention to detail are necessary.
  • Ability to follow procedures, work independently, and escalate when needed.
  • Willingness to work flexible hours including night shifts.

In this role, you will be responsible for ensuring the smooth operation of our global clients' networks. If you are a motivated and organized individual with excellent communication skills, we would like to hear from you.

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