Contact Center Solutions Expert

Job DescriptionMCI seeks a contingent contact center agent to work in a remote setting. The ideal candidate will possess excellent organizational, written, and oral communication skills.Assist customers with service inquiriesLearn the common requests and solutionsImprove the customer's experienceUtilize our service techniques and systemsEscalate customer...

Are you passionate about delivering exceptional customer experiences? Do you have what it takes to handle the complexities of a fast-paced contact center environment?Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch service to our...

Job Title: Solution ExpertThe role of a Solution Expert is a critical one, responsible for delivering customer-focused assessment services that enable organizations to achieve their strategic goals.Manage and execute comprehensive solution assessments, ensuring seamless execution and timely delivery.Act as a key point of contact for customers during the...

Job DescriptionWe are seeking a highly skilled and experienced Cloud Contact Center Engineer to join our team. As a key member of our Central Genesys Cloud Team, you will play a crucial role in designing, implementing, and maintaining our contact center and unified communication platform for our clients.Your primary focus will be on Genesys Cloud CX Contact...

About the RoleWe are seeking a skilled Technical Solutions Specialist to join our Revenue Operation Department.As a technical expert, you will be a strategic partner to sales teams and a strong communicator.Main Responsibilities:Engage in functional & technical discussions with customers, understanding their requirements and pain points.Design and present...

Expert Financial Solutions ConsultantAt Kainos, we're a team of problem solvers, innovators, and collaborators driven by a shared mission to create real impact. We believe in a people-first culture where your ideas are valued, growth is supported, and contributions truly make a difference.As an Expert Financial Solutions Consultant (Associate) in our...

Job OverviewWe are seeking a skilled Benefits Specialist to play a pivotal role in our organization, providing employer support for benefit inquiries from assigned customers in North America.The ideal candidate has excellent analytical and problem-solving skills, with 3+ years of experience in US benefits and a high school diploma or GED. A bachelor's degree...

Payroll Expert for Global Enterprise SolutionsThis is a challenging and rewarding role that requires implementing and configuring Workday solutions for our international customer base.Main Responsibilities:Design, deliver, and support enterprise-scale Workday solutions that meet customer needsWork closely with team members to manage workload and ensure...

Business Solution DesignerIn this role, you will partner closely with Sales, Product, and Engineering to design and deliver solutions that are scalable, secure, and aligned to client needs.You will play a key role in shaping how we approach solution design across the region, helping clients unlock the full potential of our platform through thoughtful...

Contact Center RepresentativeManila is the hub of our business operations. We are currently looking for a Collections Representative to join our BPO contact center team.As a Collections Representative, you will be responsible for contacting customers with overdue accounts, negotiating payment arrangements and maintaining accurate records while delivering...