Technical Support Specialist
2 weeks ago
We are seeking a skilled individual to fill the role of Technical Support Specialist. This position involves providing technical assistance to customers via various communication channels.
Key Responsibilities:- Offer technical support via phone, email, or chat platforms
- Handle customer inquiries in a professional and courteous manner
- Accurately document all customer interactions
- Follow up to ensure resolution of issues
- Effective English communication skills
- Availability to work onsite in Cebu
- Ability to adapt to shifting schedules
- Immediate availability for start date
The ideal candidate will possess excellent problem-solving and communication skills, with the ability to work effectively in a team environment.
Benefits Package- Competitive remuneration package
- Monthly performance-based incentives
- Night differential fee, leave credits, and health insurance coverage
- Paid training and career development opportunities
- Performance-based rewards
- Long-term employment stability
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