Document Associate

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeDocument Full time $50,000 - $70,000

Associate Document Coordinator Role

We are seeking a detail-focused and process-oriented Document Associate to join our core operations team. In this role, you will help ensure a seamless onboarding experience by reviewing and validating documents submitted by professionals who want to work with us.

Your work directly influences the quality, speed, and safety of our onboarding process helping professionals get to work quickly and allowing facilities to hire without delay.

Key Responsibilities
  • Review and validate essential onboarding documents ensuring accuracy completeness and compliance with guidelines.
  • Monitor and manage queues for document submissions backlogs and expirations during assigned shifts acting on real-time prioritization.
  • Own and execute daily tasks including document status updates document mapping resolving unread submissions and handling special projects.
  • Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
  • Collaborate with cross-functional teams to resolve document-related inquiries and enhance internal workflows communicate clearly via tools.
  • Stay informed on evolving documentation standards and product updates to ensure consistent accurate decision-making.
  • Consistently meet targets for document review time accuracy and throughput contributing to both individual and team performance goals.
Requirements
  • Prior experience in roles such as document verification credentialing compliance operations administrative support or customer service.
  • Familiarity with healthcare documentation licenses certifications immunization records.
  • A sharp eye for detail catch inconsistencies others might overlook.
  • Confidence in making timely decisions even in gray areas.
  • Strong written communication skills ability to simplify complex topics.
  • Highly organized dependable strong sense of ownership urgency.
  • Demonstrated success in fast-paced remote work environments.
  • Comfortable using tools like Slack Zendesk Google Sheets task management platforms.
  • Ability to work independently effectively collaborate with other teams.
  • Experience with Quality Assurance (QA) work a plus.
Technical & Workspace Requirements
  • Residing in the Asia-Pacific region.
  • Wired internet connection minimum 15 Mbps download speed.
  • Minimum system specifications: RAM 12 GB (16 GB recommended).
  • Quiet professional home workspace.
  • Noise-canceling headset stable internet/power backup setup.

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