
Lead Technical Support Specialist
14 hours ago
Empower a team of dedicated Support Engineers to deliver exceptional service experiences.
About the RoleA customer-obsessed leader is sought to manage a team responsible for providing technical support to a global customer base. Key responsibilities include team performance, career development, and maintaining the highest standard of customer satisfaction.
Key Responsibilities:- Oversee a team of 10-12 Support Engineers
- Monitor and oversee Support quality and SLA adherence, including coaching, follow-up, and optimization
- Ensure individualized career development
- Collaborate with fellow Sales, Product, and Engineering Managers to drive alignment and high-quality customer service
- Self-motivated and capable of working with minimal guidance due to time zone differences
- Results-driven and willing to take ownership to find solutions and solve problems
- Determined and driven to ensure success in a fast-paced technical environment
- Collaborative and able to work cross-functionally to drive alignment and success outcomes
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Senior Technical Support Specialist
8 hours ago
Mandaue City, Central Visayas, Philippines beBeeSupport Full time $70,000 - $130,000Job Title: Senior Technical Support SpecialistAbout the Role:We are seeking a skilled technical support specialist to serve as an escalation point for high-priority or highly complex issues and lead the diagnosis, troubleshooting, and resolution of complex technical problems.This role requires owning and resolving critical incidents, ensuring rapid...
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Technical Support Team Lead
8 hours ago
Mandaue City, Central Visayas, Philippines beBeeQuality Full time $80,000 - $100,000Job OverviewWe are seeking a highly skilled Support Supervisor to lead and grow our Technical Support team in the APAC region.This role involves guiding and mentoring a team of world-class Technical Support Engineers, focusing on operational excellence, technical quality of service, and team growth.The successful candidate will have strong technical depth in...
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Technical Support Specialist
11 hours ago
Mandaue City, Central Visayas, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to deliver exceptional customer service.Key Responsibilities:Provide technical support to internal stakeholders, including troubleshooting and resolving technical issues promptly.Utilize service management systems to log and track issues,...
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Technical Support Specialist
8 hours ago
Mandaue City, Central Visayas, Philippines beBeeSupport Full time $6,470 - $6,860Technical Support Specialist RolePacvue is seeking an experienced technical support specialist to provide advanced technical support, escalated troubleshooting, and assist in maintaining operational continuity across our systems, hardware, and software platforms.Tier 2 Support & Troubleshooting: Handle escalated issues from tier 1 support, including...
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Technical Support Specialist
6 days ago
Mandaue City, Central Visayas, Philippines Hua Yang Electronics Enterprises Corporation Full time $104,000 - $130,878 per yearTechnical Support Specialist:Provide technical support for CCTV, FDAS, access control, and other security systems.Assist in the configuration, testing, and commissioning of security solutions.Perform troubleshooting of security products.Support clients and internal teams with BOM creation, technical guidance and product training.Prepare and maintain...
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Chief Technical Support Specialist
12 hours ago
Cebu City, Central Visayas, Philippines beBeeIT Specialist Full time $68,000 - $79,000Key IT RoleThis position focuses on delivering high-quality technical support to employees, ensuring seamless collaboration between teams and facilitating the efficient operation of enterprise systems.The ideal candidate will possess strong problem-solving skills, be proficient in managing complex IT operations, and have excellent communication abilities to...
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Technical Support Specialist
14 hours ago
Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱400,000 - ₱600,000About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will be responsible for providing technical assistance and support to our stakeholders, ensuring seamless operations and efficient problem-solving.Key Responsibilities:Provide expert technical guidance and support to resolve complex issues.Develop...
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Technical Support Specialist
9 hours ago
Mandaue City, Central Visayas, Philippines beBeeTechnical Full time $50,000 - $80,000About the JobThis role provides hands-on technical assistance, explaining product features and best practices.A successful technical specialist maintains efficiency, professionalism, and understanding of our services and team needs to deliver top client satisfaction.Provide technical support via phone, email, and chatRespond promptly to inquiries in line...
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Technical Support Specialist
14 hours ago
Mandaue City, Central Visayas, Philippines beBeeEngineering Full time $50,000 - $80,000Job TitleTechnical Support Specialist Role Overview:This is a highly rewarding and challenging role as part of our global IT team. As an IT Engineer 1, you will play a key part in ensuring employees have the technical support they need to be successful.The role requires providing timely and effective resolution for customers' computer and application issues,...
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IT Technical Support Specialist
11 hours ago
Mandaue City, Central Visayas, Philippines beBeeTechnical Full time ₱1,687,500 - ₱3,375,000Job DescriptionWe are seeking a motivated and customer-focused IT Support Specialist to join our Helpdesk team. This role will primarily focus on providing first-level technical support to our global workforce during the night shift hours.The ideal candidate will have excellent customer service and communication skills, with the ability to explain technical...