Technical Support Specialist

1 day ago

Mandaue City, Central Visayas, Philippines beBeeSupport Full time ₱400,000 - ₱600,000
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team.

The ideal candidate will be responsible for providing technical assistance and support to our stakeholders, ensuring seamless operations and efficient problem-solving.

Key Responsibilities:
  • Provide expert technical guidance and support to resolve complex issues.
  • Develop and maintain knowledge of emerging technologies to enhance IT capabilities.
  • Collaborate with cross-functional teams to drive process improvements and optimize systems.
Requirements:
  • 3+ years of experience in IT support, with a focus on customer service and technical troubleshooting.
  • Strong analytical and problem-solving skills, with ability to think critically and outside the box.
  • Proficient in Mac, Linux, and Windows operating systems, as well as network protocols and firewalls.
  • Able to manage multiple priorities in a fast-paced environment and work effectively under pressure.
Preferred Qualifications:
  • Experience with remote connectivity and virtualization technologies.
  • Familiarity with cloud-based services and software-as-a-service (SaaS) solutions.
  • Knowledge of PC hardware components and troubleshooting techniques.

This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to our mission.

What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about technology and committed to excellence, we encourage you to apply.

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