IT Operations Manager
1 month ago
Hunters hub Incorporated is seeking an IT Operations Manager to lead our incident management team.
Job SummaryThis role involves managing and resolving complex technical issues, coordinating with stakeholders, and developing processes to improve service delivery.
We are offering a competitive salary of $80,000 per annum for this position.
Key Responsibilities- To oversee the implementation and maintenance of ITIL-based incident and change management processes;
- To manage and resolve complex technical incidents within agreed service level agreements (SLAs);
- To collaborate with internal teams to develop and implement process improvements;
- To maintain accurate records and reports related to incident and change management activities;
- To communicate effectively with stakeholders to ensure timely resolution of technical issues.
To be successful in this role, you will need:
- A Bachelor's Degree in an IT-related field or equivalent experience;
- At least 3 years of experience in IT operations, including incident management, problem management, and change management;
- Experience with ticketing systems, preferably CASD;
- Knowledge of ITIL certification is an advantage;
- Strong analytical, problem-solving, and communication skills;
- Able to work in a fast-paced environment with rotating shifts and flexible scheduling requirements;
- A high level understanding of multiple IT platforms and infrastructure.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required of the position.
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IT Operations Manager
1 month ago
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Operations Manager
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Operations Manager
1 month ago
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Operations Management Lead
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Senior Operations Manager
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Senior Operations Manager
2 days ago
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Restaurant Operations Manager
1 month ago
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Financial Operations Manager
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Restaurant Operations Manager
2 months ago
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Business Operations Manager
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IT Operations Manager
1 month ago
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