Virtual Operations Assistant

1 week ago

Hagonoy, Central Luzon, Philippines beBeeAdministrative Full time ₱40,000 - ₱45,000

Job Title: Virtual Operations Assistant

About the Job

This role is an excellent opportunity to work as a virtual operations assistant in a dynamic and fast-paced environment. As a member of our team, you will be responsible for handling various administrative tasks, including processing mail, managing vendor orders, tracking production schedules, and maintaining accurate records.

The ideal candidate will be highly organized, detail-oriented, and proficient in spoken and written English. They must also have strong communication skills and the ability to convey information clearly and professionally.

We are looking for a motivated individual who can multitask effectively, prioritize responsibilities, and adapt to changing demands. The successful candidate will work collaboratively with colleagues and stakeholders to achieve goals and provide exceptional customer service.

Key Responsibilities
  • Process and sort incoming and outgoing mail
  • Provide outstanding customer service and demonstrate strong interpersonal skills
  • Sort and distribute vendor invoices to the billing and accounts payable departments as necessary
  • Order and manage product inventory; receive and forward documentation and appropriate information to the ASB inventory/sales support team for receipt completion
  • Order follow-up with vendors to verify order receipt to meet client's delivery timeline
  • Track order from production schedule to delivery date of product(s), through the use of a workflow management system
  • Manage backorder processes, including identification of backorders and replacement with a comparable product
  • Reduce accounts receivable aging
  • Assist the client with administrative duties
  • Create and update records, ensuring accuracy and validity of information
  • Create, maintain, and enter information into databases
  • Ad hoc duties as assigned
Requirements
  • College degree in Marketing, Business Administration, or a related field
  • 3–5 years in Customer Service, Data Entry, Administrative Assistance, or similar roles
  • Excellent spoken and written English communication skills
  • Able to work U.S. EST hours (graveyard shift in PH time)
  • Strong understanding of office management systems and procedures
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and Google Suite (Sheets, Gmail, etc.)
  • Familiarity with tools such as Wild Apricot, JotForm, Canva, SharePoint, Slack, and social media platforms
Benefits
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

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