Customer Service Agent with Flexible Scheduling

2 days ago


Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

We are seeking highly motivated and skilled individuals to join our team as Customer Service Agents. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a positive attitude towards working in a dynamic environment. If you are a team player who is passionate about delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities
  • Provide top-notch customer service through various channels, including phone, email, and chat
  • Resolve customer complaints in a professional and timely manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Stay up-to-date with product knowledge and company policies
Qualifications and Requirements

To be considered for this role, you must have:

  • A 2nd year college undergraduate degree (no back subjects)
  • No prior experience is necessary, but HS/SHS graduates with or without 6 months BPO experience are welcome
  • Excellent communication skills and a willingness to work on holidays
  • Able to start ASAP and work under pressure
  • Amenable to working onsite in Cebu
Benefits

We offer a comprehensive benefits package, including:

  • Salary up to 16k
  • HMO coverage
  • Life insurance
  • Possible hybrid work arrangement upon regularization


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