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Operations Performance Director

1 week ago

Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time

Operations Performance Director needed by WNS Global Services, Inc. to drive business success.

The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to drive results.

The role requires a minimum of 5-8 years of work experience with 2-3 years of workforce supervisory/managerial experience in a BPO setting.

Handling Travel, Healthcare, Insurance, or Banking and Finance accounts is highly desirable.

Key Responsibilities:

  • Drive business success and achieve metric goals
  • Develop and implement strategies to improve team performance
  • Lead teams into achieving business objectives
  • Communicate effectively with stakeholders

Benefits:

  1. Structured career path
  2. Growing and expanding team – more internal career progression opportunities for all
  3. Free HMO Coverage from Day 1, including your dependents
  4. Skills Training opportunities
  5. Paid Leaves
  6. Annual appraisal

All interested applicants must meet statutory pre-employment requirements.