
ServiceNow Delivery Lead
9 hours ago
Job Title: Senior Manager - ServiceNow Delivery
About the Role:We are seeking a seasoned Senior Manager to lead our ServiceNow delivery capability. This role will play a pivotal part in driving high-quality project delivery, supporting business development efforts, and contributing to the growth of a specialized practice.
Key Responsibilities:- Project Delivery Leadership: Guide the end-to-end execution of complex ServiceNow engagements, ensuring alignment with delivery excellence principles.
- Pre-Sales & Solutioning Support: Partner with business development teams to shape proposals, solution designs, and client presentations.
- Practice Development & Leadership Support: Collaborate with leadership to support operational aspects of a growing ServiceNow capability.
- Bachelor's degree in IT, Computer Science, Engineering, or a related field.
- 10+ years of experience in IT or consulting, with 5+ years in ServiceNow leadership or delivery roles.
- Proven track record in managing large-scale ServiceNow implementations across industries.
- Strong pre-sales and solutioning experience, with the ability to engage senior stakeholders.
- Demonstrated experience in building and managing high-performing technical teams.
- Familiarity with ServiceNow modules such as ITSM, ITOM, HRSD, GRC, and CSM.
- Excellent leadership, communication, and client engagement skills.
- A dynamic work environment that fosters growth and learning.
- Opportunities for professional development and career advancement.
- Collaborative team culture that values diversity and inclusion.
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