Key Account Director

10 hours ago

San Fernando, Central Luzon, Philippines beBeeAccountLead Full time ₱483,600 - ₱504,000
Account Lead Job Overview

The role of Account Lead involves leading direct video interactions with international clients, coaching and developing a high-performing team of virtual assistants, shaping the future of proprietary software through hands-on testing, and building lasting partnerships with clients across global markets.

The Impact You'll MakeClient Partnership Magic
  • Engage with international clients via video calls to build strong relationships.
  • Guide new clients and assistants through smooth onboarding experiences to ensure seamless integration.
  • Handle support matters with a solutions-first approach to provide timely assistance.
  • Turn client feedback into actionable improvements to drive growth and success.
Team Development Mastery
  • Coach assistants to deliver exceptional services by providing personalized growth plans and fostering a culture of knowledge sharing and innovation.
  • Create customized development paths for team members to help them reach their full potential.
  • Track and celebrate performance wins to motivate and encourage team members.
  • Turn challenges into learning opportunities to promote continuous growth and improvement.
Tech & Innovation Leadership
  • Test-drive new features in our proprietary software to identify areas for improvement and optimize standard operating procedures.
  • Provide strategic feedback for product enhancement to drive innovation and growth.
  • Pioneer new ways of delivering value to clients by leveraging technology and creativity.
What Makes You a Perfect Fit?
  • Excellent English communication skills to effectively engage with clients and team members.
  • 1-2 years leadership experience to demonstrate proven leadership abilities.
  • 1-2 years of account management or client experience to showcase expertise in client relationships.
  • Tech-savvy mindset with quick learning abilities to adapt to new technologies and systems.
  • Natural talent for building relationships through video calls to foster strong connections with clients and team members.

As an Account Lead, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a meaningful impact on the business. If you are a motivated and results-driven individual who is passionate about building strong relationships and driving growth, we encourage you to apply for this exciting opportunity.

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