
Customer Service Leadership Position
4 days ago
The ideal candidate will have a proven track record of leading high-performing customer service teams and motivating individuals to deliver exceptional service.
Key Responsibilities- Lead and monitor the performance of assigned agents, ensuring key performance indicators are consistently met or exceeded.
- Conduct regular coaching sessions and offer personalized guidance to help team members succeed in their roles.
- Evaluate performance on a regular basis and recommend opportunities for growth, promotions, or recognition.
- Promote a positive, supportive, and high-performance work culture within the team.
- Minimum 3 years of leadership experience in a customer service environment with a strong focus on teamwork and collaboration.
- Proven background in e-commerce customer service with expertise in tools such as G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Strong command of English, both written and spoken, with excellent communication skills.
- Familiarity with support tools and technology, including software applications and platforms.
- Track record in managing key performance indicators, attendance, and performance with precision and accuracy.
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Business Leadership Position
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeLeadership Full time ₱3,000,000 - ₱6,000,000Job Title:Operations ManagerJob Summary:We are seeking a skilled and experienced Operations Manager to lead our store team in delivering exceptional customer experiences.Key Responsibilities:Lead and direct the store team to ensure excellent service delivery and operational efficiency.Develop and implement strategies to drive sales growth, improve...
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Remote Customer Service Position
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,500,000Remote Customer Service SpecialistWe are seeking highly motivated Remote Customer Service Specialists to support a variety of customer-facing initiatives for a diverse portfolio of clients.As a key member of our team, you will handle incoming inquiries, proactively engage with existing customers, and promote new products and services while delivering...
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Customer Service Specialist Position
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomer Full time ₱2,300,000 - ₱4,300,000Customer Service RepresentativeWe are seeking a professional to provide exceptional customer service, resolve technical issues, and deliver outstanding results.Key Responsibilities:Deliver top-notch customer support by responding promptly to inquiries and resolving issues efficientlyTroubleshoot technical problems, identify root causes, and offer solutions...
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Leadership Team Manager
4 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomer Full time ₱20,000 - ₱34,000About the RoleAre you passionate about leadership and team management? We're looking for a skilled professional to fill this challenging role.Key Responsibilities:Support and motivate your team to achieve client goals.Handle customer inquiries, issues, and escalations while ensuring exceptional customer experience.Maintain a positive work environment that...
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Store Leadership Opportunity
7 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeLeadership Full time $45,000 - $65,000We are seeking a dynamic and results-driven Store Manager to lead our team and drive sales growth.">Job DescriptionThe Store Manager is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and achieving sales targets. This is a fantastic opportunity to join our team and make a positive impact.">Required Skills...
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Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000Customer Service RepresentativeWe're seeking a detail-oriented and tech-savvy individual to join our team as a remote Customer Service Representative. In this role, you'll be the primary point of contact for customers, providing exceptional support via chat, email, or phone.About the Role:You will be responsible for responding to customer inquiries related...
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Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time ₱330,000 - ₱420,000Customer Service Representative OpportunityThe role of Customer Service Representative is to provide exceptional customer experiences through effective communication and issue resolution. You will be responsible for interacting with customers to address inquiries, resolve complaints, and provide timely and professional service.As a key member of the team,...
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Customer Service Delivery Lead
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeoperations Full time ₱1,800,000 - ₱2,500,000Job Title: Operations ManagerWe are seeking a highly skilled and experienced Operations Manager to lead our team in delivering exceptional customer service experience.The ideal candidate will have a proven track record of success in managing high-volume, fast-paced front-line client service environments and possess excellent leadership, communication, and...
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Customer Service Specialist
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeSupport Full time ₱60,000 - ₱150,000Job OverviewAs a dedicated customer support specialist, you will play a pivotal role in ensuring a seamless experience for English-speaking customers.This position requires addressing customer inquiries via phone, email, and live chat, with a focus on technical troubleshooting, account integrations, activations/deactivations, and retirement plan support.Key...
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Senior Customer Service Manager
5 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeLeadership Full time ₱1,000,000 - ₱1,500,000Customer Support Role OverviewWe are seeking a seasoned professional to lead and manage our customer service function, delivering high-quality support experiences to clients and partners.Key Responsibilities:Develop and implement policies, procedures, and standards aligned with business goals and customer expectations.Monitor and analyze customer service...