A Career in Employee Relations

6 days ago

Manila, National Capital Region, Philippines beBeeJob Full time $45,000 - $60,000
HR Generalist Job Description

The HR Generalist is a vital role in any organization, responsible for promoting employee welfare and resolving human relations problems. This position involves interviewing employees, discussing client, human relations, and work-related issues that affect morale, health, and productivity.

  • About the Role:
  • This person evaluates and resolves human relations, labor relations, and work-related problems, meeting with management to determine appropriate action. An HRBP explains and provides advice to workers about company rules, regulations, and procedures, ensuring compliance.
  • Key Responsibilities:
  • Partner with clients to implement strategic retention tools and activities.
  • Coordinate various units on program implementation, policies, and procedures that impact assigned accounts.
  • Ensure account compliance with HR programs and initiatives.
  • Assist in rolling out HR programs.
  • Conduct NTE and NOD discussions, exit interviews, employee surveys, and focus group discussions.
  • Employee Engagement:
  • Manage Employee Engagement Activities (community building, engagement surveys, etc).
  • Offer counseling services to employees.
  • Manage employee complaints.
  • Coordinate and facilitate New Hire Orientation.
  • Employee Relations and Administration:
  • Handle Minor to Complex Behavior and Attendance Administrative/Labor Cases.
  • Educate employees on company policies and procedures.
  • Determine employee eligibility for transfer, promotion, or rehire.
  • Prepare employee separation notices and related documentation.
  • Conduct Exit Interviews to determine reason behind separations.
  • Secure necessary buy-in from stakeholders on human resource directives.
  • General Admin Tasks:
  • Create and prepare Employee Relations Reports such as Attrition Report, Headcount Report, etc.
  • Ensure accuracy of all HR data.
  • Perform other official work as instructed by supervisor/manager.
  • Recommend opportunities for increased departmental efficiency.
  • Extend work hours when needed.
  • Required Skills and Qualifications:
  • At least 2-3 years of HRBP, labor relations, or employee relations experience; ideally in BPO industry.
  • Candidates must possess a bachelor's/college degree in Human Resources Management, Psychology, Behavioral Science, or equivalent.
  • Proficient in Microsoft Excel, Word, and Google Workspace apps.
  • Can easily adapt and understand different HR systems applicable for the job.
  • Good time management, multitasking, and organizational skills.
  • Excellent communication skills, both written and oral.
  • Benefits:
  • A meaningful work environment that nurtures learning and provides opportunities for growth.
  • An employee-centric culture that values career development and employee welfare.
  • Global reach and local impact, working with high-growth startups and dynamic companies from home.
  • Opportunities to make an impact on fast-growing organizations and dynamic companies.

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