Supportive Front Office Administrator

7 days ago


Rizal, Philippines beBeePatientCareCoordinator Full time ₱600,000 - ₱720,000
Job Title: Patient Care Coordinator

We are seeking a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington. In this fully remote role, you will manage the clinic's front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.

This is a remote position that requires strong communication and organizational skills. You will be responsible for answering phone calls, emails, and SMS patient inquiries, scheduling appointments, and providing polite and professional customer service to patients.

The ideal candidate will have 1+ year experience in healthcare administration, receptionist, or virtual assistant roles. Familiarity with U.S. insurance verification workflows is preferred. You must be fluent in spoken and written English and comfortable working U.S. business hours (Pacific Time).

As a Patient Care Coordinator, you will have the opportunity to work in a dynamic and supportive team environment, where you can grow professionally and develop your skills. We offer competitive salary commensurate with experience and opportunities for professional development.

About the Role:
  • Manage front office workflow to ensure patients receive excellent support and a welcoming experience.
  • Answer phone calls, emails, and SMS patient inquiries.
  • Schedule appointments and follow-ups.
  • Process intake forms and maintain patient records.
  • Verify insurance and coordinate with billing staff as needed.
  • Provide polite and professional customer service to patients.
Requirements:
  • 1+ year experience in healthcare admin, receptionist, or VA role.
  • Familiarity with U.S. insurance verification workflows preferred.
  • Strong communication and organizational skills.
  • Fluent spoken and written English.
  • Comfortable working U.S. business hours (Pacific Time).
Benefits:
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and growth.
  • Work in a dynamic and supportive team environment.


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