Business Development Associate

1 month ago


Cebu City, Central Visayas, Philippines NeksJob Full time
About NeksJob

NeksJob is a dynamic and forward-thinking organization that values strong relationships with our customers.

Salary Information

The estimated annual salary for this role is approximately $45,000 - $60,000, commensurate with experience.

Key Responsibilities
  • Develop and maintain strong, long-term relationships with existing broadband customers through proactive account management and exceptional customer service.
  • Act as the primary point of contact for customer inquiries, issues, and service requests, ensuring timely resolutions and excellent customer satisfaction.
  • Identify opportunities to upsell and cross-sell broadband services, meeting or exceeding individual sales targets while providing tailored solutions to meet customer needs.
  • Assess customer requirements and provide customized broadband solutions, staying updated on industry trends and competitive products to enhance client strategies and recommendations.
  • Work closely with technical support to resolve customer issues and ensure high-quality service delivery.
  • Communicate updates regarding service improvements and new offerings, utilizing market insights to inform client strategies and drive business growth.
  • Maintain accurate records of customer interactions, account status, and sales activities, preparing and presenting reports on account performance and customer feedback to optimize business outcomes.
Required Skills and Qualifications
  • At least a High School Graduate (old curriculum) or SHS Graduate; Technical and Sales background is an advantage.
  • Excellent communication skills and willingness to work onsite are essential.


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