
Virtual Patient Care Specialist
1 day ago
We are a healthcare startup revolutionizing the patient experience by providing personalized virtual care.
- Our mission is to transform individuals' lives and fundamentally change even the most entrenched industries by applying technology and data ethically and compassionately.
This role will be crucial in driving growth across our top of funnel marketing function and serving as our inside sales representative for those interested in joining our program.
The ideal candidate will have 2+ years of experience in an inside sales B2C role with a track record of owning and scaling company processes. They will also possess strong attention to detail, ability to work in a fast-paced environment with little direction, and excellent written and oral communication skills.
The successful candidate will own and improve processes to drive growth, serve as the first point of contact for patients, handle questioning and feedback from consumers, convert patients into our program, navigate financial and subscription plan conversations, and ensure a smooth scalable patient enrollment process.
RequirementsWe value collaboration, growth mindset, and the ability to track and report on key metrics. The ideal candidate will:
- Have 2+ years of experience in an inside sales B2C role.
- Be able to work in a fast-paced environment with little direction.
- Possess strong attention to detail.
- Have excellent written and oral communication skills.
We offer a dynamic work environment, competitive salary, and opportunities for professional growth and development. Nice to have: health-tech experience, medical office administration experience, remote work experience, and proficiency in GSuite, ZenDesk, and Slack.
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