
Caregiver Coordinator
1 day ago
Do you want a job where your skills bring structure to busy teams, and your work truly helps people?
We are looking for a scheduler who can manage caregiver schedules, communicate changes, and help keep both sides (caregivers and clients) informed, supported, and calm even when things get a little hectic.
The role involves building and maintaining up-to-date caregiver schedules across multiple counties, responding quickly when someone cancels a shift or doesn't clock in, answering calls from clients and caregivers using the VoIP system, updating records and case notes in WellSky (we'll train you for it), working with the ops team to flag issues and make sure staffing stays smooth, conducting regular check-ins and evaluations with caregivers, generating weekly reports and keeping leadership in the loop, and more.
The Ideal Candidate- Has worked in scheduling before or thinks they can rock it (bonus points for healthcare or home care experience)
- Is calm under pressure and naturally organized
- Loves solving problems on the fly
- Is comfortable with software systems and remote communication
- Has built strong relationships with stakeholders, becoming a trusted partner they can rely on
- Takes initiative, but is also a great team player
- Can secure the required technical setup, including a primary internet connection of at least 25 Mbps, a backup laptop, backup internet device, and backup power source, a main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM, and a backup computer with at least Intel Core i3 and 4 GB RAM
This role matters because it helps real people, especially seniors, receive the care and attention they deserve. As a Home Care Scheduler, you will be assigned to a U.S.-based home care client, working closely with their operations team to coordinate shifts, manage schedules, and ensure that caregivers and clients are well-supported and informed.
You will have the opportunity to make a real difference in people's lives by ensuring that everyone receives the care and support they need. You will be part of a team that values its employees and provides them with the tools, training, and support they need to succeed.
What We Offer- We pay fairly and on time
- We provide prepaid HMO coverage for your peace of mind
- We help you grow with tools, training, and honest feedback
- We celebrate your wins
- And above all, we actually care
Apply now and start your journey with us.
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