
Real Estate Portfolio Coordinator
1 day ago
The Property Management Associate plays a vital role in the daily operations of our rental portfolio, handling tenant communications, vendor coordination, and property marketing. This dynamic position is ideal for someone who thrives in a fast-paced environment with a mix of administrative, operational, and client-facing work.
Main Responsibilities:- Assist in tenant onboarding, prepare lease agreements, and manage rental insurance requirements to ensure seamless transactions.
- Oversee tenant communications and lease management for both long-term and short-term rentals, fostering strong relationships with tenants and stakeholders.
- Develop and execute property marketing initiatives, including online listings, advertisements, email campaigns, and brochures, to attract potential renters and maximize occupancy rates.
- Coordinate with vendors and housekeeping staff to maintain high standards of quality and cleanliness in rental units.
- Administer property management software (e.g., DoorLoop), track rental performance, and respond to online reviews to enhance the overall customer experience.
- Collaborate with accounting to ensure accurate and timely processing of invoices, rent rolls, and financial transactions, maintaining financial integrity and compliance.
- Prior experience in property management (long-term and/or short-term rentals), hospitality, or a related field is highly valued.
- Demonstrate strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Proficiency in property management/accounting software (e.g., DoorLoop) and platforms such as Airbnb, VRBO, and Booking.com is essential.
- Familiarity with digital marketing tools for property promotion and excellent written and verbal communication skills are necessary.
- Strong customer service orientation and problem-solving abilities are required to resolve issues efficiently and effectively.
- This full-time (40 hours/week) position offers a standard schedule (Monday to Friday) with flexibility required, as well as rotational shifts during peak/holiday seasons.
- Weekend availability is expected on a short-call basis for urgent property needs.
Key Qualities:
- Excellent time management and multitasking skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Customer-centric approach with a focus on delivering exceptional results.
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