Dedicated Call Center Professional

1 day ago

Las Piñas, National Capital Region, Philippines beBeeDedicated Full time $25,000 - $40,000

Job Title: Dedicated Call Center Professional

">Job Description

We are seeking a highly motivated and enthusiastic individual to handle customer inquiries, provide exceptional service, and promote new products. As a remote call center representative, you will be responsible for handling incoming calls professionally and efficiently.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries in a timely and professional manner.
  • Problem-Solving: Research and resolve customer issues through effective problem-solving skills.
  • Information Retrieval: Accurately retrieve information from various systems to support customer needs.
  • Documentation: Document interactions and process claims accurately.
  • Customer Guidance: Guide customers through available options to find the best solutions.

Requirements:

  • Age Requirement: Must be at least 18 years old.
  • Education: High school diploma or equivalent required.
  • Experience: Previous call center experience necessary.
  • Language Skills: Strong command of the English language required.
  • Typing Speed: Typing speed of 20+ words per minute.
  • Internet Connection: High-speed internet connection required.
  • Computer Skills: Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Operating System: Familiarity with Windows operating systems.
  • Troubleshooting: Skilled in troubleshooting and follow-up.
  • Time Management: Able to multitask and self-manage effectively.

About Us: We value hard work, dedication, and excellent interpersonal skills. If you are a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

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