Healthcare Customer Service Representative

3 weeks ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time

Are you passionate about delivering exceptional customer service?

Neksjob Corporation is seeking a skilled and empathetic Healthcare Customer Service Representative to join our team.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

About the Role:

We are looking for an experienced customer service representative who can handle inbound calls from customers and health providers with professionalism and care.

The successful candidate will be responsible for assisting customers with their queries, addressing concerns, and providing solutions to their problems.

Key Responsibilities:

  • Handle inbound calls from customers and health providers
  • Assist customers with doctor's appointments, medicine replenishment, health insurance claims, and other related inquiries
  • Answer questions about health insurance coverage and provide guidance on available options
  • Make customer satisfaction the utmost goal for each call interaction

Requirements:

  • High School Graduate (old curriculum) or equivalent
  • 6 months of experience in Customer Service - preferably in Healthcare and BFSI combined
  • Average to good written and spoken English

What We Offer:

Neksjob Corporation offers a competitive salary of 19,000, a dynamic work environment, and opportunities for growth and development.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume for consideration.



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