Remote Administrative Professional

7 days ago

Dumaguete, Central Visayas, Philippines beBeeCustomerSupport Full time ₱180,000 - ₱250,000

We are currently seeking a dedicated and customer-focused administrative professional to join our team. This is an excellent opportunity for someone who enjoys working in a dynamic environment and providing exceptional customer service from the comfort of their own home.

Key Responsibilities:
  • Assist the claims department with efficient and timely resolution.
  • Manage tolls and parking tickets efficiently.
  • Provide outstanding customer support via phone, email, and text, addressing inquiries and concerns promptly and professionally.
  • Contribute to marketing efforts by assisting with social media management, content creation, and promotional campaigns.
  • Collaborate with team members to ensure seamless operations and customer satisfaction.
  • Effectively manage CRM systems.
Requirements:
  • Previous experience in customer-facing or administrative roles is highly preferred.
  • A background in marketing is considered an asset.
  • Strong communication skills in English, both written and verbal, are essential.
  • Familiarity with CRM systems and best practices is necessary.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in computer skills, knowledge in MS Office or Google Workspace, and agility in learning new internal software and systems.
  • Excellent problem-solving skills and attention to detail.

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