Customer Experience Coordinator
4 days ago
Job Description
- We are seeking an experienced Administrative Executive/Liaison Officer to join our team. In this role, you will be responsible for creating a positive customer experience and building strong relationships with our customers through various communication channels.
- You will serve as the primary point of contact for our customers, providing assistance and support to ensure they get the best use of our product.
- Your key responsibilities will include managing and resolving BIR-related tickets, assisting merchants with BIR registration, and processing end-to-end BIR registration for merchants when necessary.
- You will also coordinate with malls and merchants to ensure smooth onboarding and integration compliance, conduct product demonstrations, and handle operational management tasks.
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Customer Experience Manager
7 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeJob DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.
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Customer Experience Coordinator
1 week ago
Manila, National Capital Region, Philippines Remitly Full timeJob DescriptionWe are looking for a Customer Experience Coordinator to join our team. In this role, you will be responsible for ensuring that customers receive exceptional service.Main ResponsibilitiesMonitor and analyze customer feedback to identify areas for improvement.Develop and implement process improvements to increase customer...
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Customer Experience Coordinator
7 days ago
Manila, National Capital Region, Philippines Smartly Full timeAbout the TeamAt Smartly, we're committed to creating an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. As a CUSTOMER EXPERIENCE COORDINATOR, you will play a vital role in shaping the customer onboarding experience, ensuring it meets our high standards.Key...
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Customer Experience Coordinator
7 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Coordinator to join our Insights & Optimization team.The ideal candidate will have excellent communication skills, experience in project management, and a passion for delivering exceptional customer experiences.In this role, you will be responsible for ensuring smooth communication and...
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Customer Experience Coordinator
5 days ago
Manila, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full timeQualificationsTo succeed as a Customer Experience Coordinator, the ideal candidate will possess a Bachelor's degree in Business Administration or a related field and at least 5 years of experience in retail operations management. Strong leadership and people management skills are essential, along with fluency in Chinese Mandarin and English and excellent...
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Customer Experience Coordinator
4 days ago
Manila, National Capital Region, Philippines AS White Global Full timeAbout This RoleWe are seeking an experienced Concierge Officer to join our team in the Philippines. As a key member of our Concierge & Clinician Team, you will be responsible for managing administrative functions, maintaining case contacts, and coordinating funding requests.In this role, you will have the opportunity to work with global clients and...
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Business Intelligence Coordinator
5 days ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeJoin Our TeamAt Evoke, we empower our business with valuable workforce data, supporting HR and beyond to drive success. As a Business Intelligence Coordinator, you'll play a vital role in delivering insights through storytelling, visualization, and clear communication.You'll collaborate with senior leaders, explore data to solve business challenges, and...
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Customer Experience Coordinator
4 hours ago
Manila, National Capital Region, Philippines Quantum Sourcing Full timeCompany OverviewQuantum Sourcing is a leading provider of business process outsourcing solutions. Our team is dedicated to delivering exceptional customer service and support.
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Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines Eastern Telecom Phils., Inc. Full timeAbout the RoleAs a Customer Experience Representative at Eastern Telecom Phils., Inc., you will be responsible for delivering exceptional customer experiences through efficient issue resolution and clear communication.Key ResponsibilitiesCoordinate with teams to achieve fast resolution rates and ensure seamless customer interactions.Troubleshoot and resolve...
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Customer Experience Advocate
5 days ago
Manila, National Capital Region, Philippines Remitly Full timeCareer Opportunities at Remitly - Customer Experience Advocate. We are looking for an experienced professional who can take charge of ensuring seamless interactions between our customers and the company. Your job would be to guarantee top-notch experience while establishing long-lasting relationships with clients.About Our CompanyWe believe that providing...
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Customer Experience Specialist
2 days ago
Manila, National Capital Region, Philippines Tyler Technologies Full timeTyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. As a Customer Experience Specialist, you will assist our clients across the country with their ERP Pro School Suite.Key ResponsibilitiesProactively communicate and collaborate with stakeholders to understand client needs, current...
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Customer Experience Champion
4 days ago
Manila, National Capital Region, Philippines NICE Full timeAbout the Role:The Manager, Customer Experience is a vital member of our Customer Experience (CX) team. As a seasoned professional, you will identify process gaps and develop, implement, and monitor procedures to ensure exceptional customer communication.Your Key Responsibilities:Plan, develop, execute, and manage assigned customer communications content and...
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Customer Experience Specialist
2 hours ago
Manila, National Capital Region, Philippines NICE Full timeAbout the Role:The Customer Service Engineer position at NICE is an exciting opportunity to provide world-class service to our customers. This role involves building long-term relationships with new and existing customers by being attentive to their immediate needs, proposing enhancements to products and/or services, ensuring the current solution is...
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Customer Experience Director
5 days ago
Manila, National Capital Region, Philippines AFNI PHILIPPINES, INC. Full timeCalling All Customer Experience LeadersWe're hiring a Customer Experience Director to lead with strategy, enhance performance, and ensure operational excellence. Ready to take Customer Experience to the next level? Apply todayWhy Join Afni? Competitive salary & comprehensive benefits Lead and grow major client partnerships Be part of a global, innovative...
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Customer Experience Representative
5 days ago
Manila, National Capital Region, Philippines Eastern Telecom Phils., Inc. Full timeJob Requirements:A graduate of Electronics Engineer or any bachelor's degree.Preferably new graduate or with at least 6 months to 1-year work related experience with BPO/ Telco Contact Centers. Fresh graduates are also encouraged to apply.Academically competent and was active in school activities; and, or, held leadership position in school...
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Customer Experience Officer
4 days ago
Manila, National Capital Region, Philippines MedGrocer Full timeAt MedGrocer, we're dedicated to delivering exceptional patient experiences that are filled with care and efficiency.About the RoleThis position is responsible for driving our company's growth by leading efforts to create exceptional patient interactions. Key Responsibilities:Order Processing and Customer Service ManagementPatient Concern Handling and...
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Customer Experience Representative
7 days ago
Manila, National Capital Region, Philippines Betmaster Full timeJob Summary:Betmaster is looking for an experienced Customer Experience Representative to provide exceptional service to our homeowners.About the Role:Deliver outstanding customer service, responding promptly to homeowner inquiries and concerns.Work closely with designers and builders to ensure project timelines are met.Document and update project records,...
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Guest Experience Coordinator
7 days ago
Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full timeJob OverviewWe are seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team at RCL Regional Operating Headquarters. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our guests throughout their travel experience.Key Responsibilities:Responding to in-bound...
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Employee Experience Coordinator
5 days ago
Manila, National Capital Region, Philippines Adarna House, Inc. Full timeAdarna House, Inc. is seeking a talented Employee Experience Coordinator to enhance the overall employee experience.Job SummaryThe Employee Experience Coordinator will be responsible for coordinating and administering various HR-related tasks, including employee benefits, training, and recognition programs.Key Responsibilities:Developing and implementing...
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Customer Service Coordinator
5 days ago
Manila, National Capital Region, Philippines Satori Executive Training OPC Full timeAt Satori Executive Training OPC, we're seeking a skilled Customer Service Coordinator to join our pioneering team in the Philippines. As a key member of our US shift operations, you will play a vital role in assisting and coordinating with customers regarding their hardware and software requests.The ideal candidate will possess strong interpersonal and...