Customer Service Liaison

1 day ago


Cebu City, Central Visayas, Philippines Lexie Staffing And Business Consulting Full time

**Overview**

At Lexie Staffing And Business Consulting, we are seeking a highly skilled Customer Service Liaison to join our team. In this role, you will be the primary point of contact for customers, providing exceptional support and ensuring their needs are met.

Key Responsibilities

  • Provide top-notch customer service, anticipating and addressing customer concerns in a timely and professional manner
  • Utilize excellent communication skills to respond to customer inquiries via various channels, including phone, email, chat, and social media
  • Apply problem-solving skills to resolve customer issues and conflicts efficiently
  • Maintain accurate documentation of all customer interactions, requests, and resolutions
  • Elevate complex questions and requests to the appropriate departments or personnel when necessary
  • Stay up-to-date on company products and services, showcasing expertise to customers
  • Process orders, forms, applications, and requests with precision and attention to detail
  • Participate in regular meetings with the customer service team to share knowledge and best practices

Requirements

  • Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly
  • Strong documentation skills, with the ability to maintain organized and detailed records
  • Proficiency in using Microsoft Excel and Word, with experience in data analysis and report creation
  • Sound problem-solving skills, with the ability to think critically and outside the box
  • A willingness to learn and grow within the role, with a passion for delivering exceptional customer experiences


  • Cebu City, Central Visayas, Philippines Lexie Staffing Full time

    Job Description:We are seeking a Customer Service Liaison to assist our customers with inquiries, resolve issues, and provide information about our products and services.The successful candidate will be the first point of contact for our customers and will be responsible for responding to their inquiries in a timely and professional manner. This includes...


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking highly skilled and adaptable Customer Service Liaisons to join our team. This role offers a unique opportunity to work in a dynamic environment and provide exceptional customer service.About the RoleWe are looking for individuals who are passionate about delivering high-quality service, resolving customer complaints, and...


  • Cebu City, Central Visayas, Philippines LSBC Full time

    LSBC Job OpportunityWe are seeking a highly skilled Customer Service Liaison to join our team.About the RoleThis is an exciting opportunity for a motivated individual to work in a dynamic environment, providing exceptional customer service and support to our clients.Key ResponsibilitiesPre-screening of candidates to ensure they meet the required...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    **Job Overview**Neksjob Corporation is seeking a highly motivated and detail-oriented Customer Service Liaison to join our team.Key Responsibilities:To ensure consumer satisfaction by handling complaints and inquiries in a timely and professional manner.To escalate queries and concerns when necessary, following established procedures.To troubleshoot common...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About NeksjobNeksjob is a forward-thinking organization that prioritizes exceptional customer experiences. We're seeking a skilled Customer Service Liaison Specialist to join our team.Job DescriptionWe're looking for an individual with strong communication skills to handle incoming calls, respond to inquiries, and troubleshoot issues related to our products...


  • Tarlac City, Central Luzon, Philippines Neksjob Full time

    About UsNeksjob is a reputable organization committed to providing exceptional customer service.Job DescriptionWe are seeking a skilled Customer Service Liaison to join our team. The successful candidate will be responsible for managing incoming calls and customer service inquiries related to phone or mobile phone services, billing concerns, or promotional...


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    About JK Network ServicesWe are a global professional services organization providing IT services and consultancy to clients worldwide.Job SummaryThis is an exciting opportunity for a Customer Associate to join our team in Cebu. As a key member, you will be responsible for delivering exceptional customer experiences and driving business growth through strong...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    We are looking for highly motivated and detail-oriented individuals to join our team at Neksjob as Customer Service Representatives. Job OverviewThis is a challenging role that requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. As a Customer Service Representative, you will be responsible...


  • Cebu City, Central Visayas, Philippines Lexie staffing and business consulting Full time

    About UsLexie Staffing and Business Consulting is a dynamic organization dedicated to providing exceptional services to our clients. Our team is passionate about delivering top-notch support that meets the evolving needs of our customers.Job OverviewWe are seeking a highly skilled Client Support Expert to join our team. As a key member, you will be...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    About NeksjobWe are a forward-thinking organization dedicated to delivering exceptional customer experiences.Job OverviewThis role is designed for individuals who possess excellent communication skills and a passion for resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to incoming customer calls, addressing their...

  • Area Engineer Liaison

    1 month ago


    Cebu City, Central Visayas, Philippines Flying V Full time

    Job Title: Area Engineer Liaison">About the Role:Flying V is seeking a highly skilled and experienced Area Engineer Liaison to maintain the safe operation and optimal performance of our fuel system across service stations in Northeast Luzon. As an integral part of our team, you will be responsible for ensuring all equipment is in good working condition,...


  • Cebu City, Central Visayas, Philippines Neksjob Philippines Full time

    We are looking for a highly skilled Customer Service Representative to join our team at Neksjob Philippines. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Job SummaryThe Customer Service Representative will work closely with our sales and marketing teams to ensure seamless communication and...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Description:We are seeking a highly skilled Senior Operations Manager to lead our Business Process Outsourcing (BPO) and customer service teams. As a key member of our leadership team, you will be responsible for maintaining various matrices defined by clients, independently handling customer issues, and providing resolutions.About the Role:This is a...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled Customer Service Agent to join our team. As a representative of the company, you will be responsible for providing exceptional customer service and ensuring that customers have an excellent experience with our products or services.Job DescriptionWe are looking for a motivated individual who can handle multiple tasks...


  • Cebu City, Central Visayas, Philippines lexie staffing and business consulting Full time

    We are seeking a highly skilled and adaptable Customer Service Representative to join our team at Lexie Staffing and Business Consulting. In this role, you will be the primary point of contact for customers, providing exceptional support and resolution to their inquiries.Key ResponsibilitiesProvide prompt and professional responses to customer inquiries via...


  • Cebu City, Central Visayas, Philippines Global Star Motors Corporation Full time

    Job Summary:The position primarily involves maintaining accurate customer and vehicle records, coordinating advance bookings, conducting telemarketing campaigns for service due units, processing all sublet payments, and submitting timely reportorial requirements. In collaboration with the Service Advisor, this role facilitates follow-up activities and...


  • Bacolod City, Western Visayas, Philippines Manpower Core Group Inc. Full time

    About the RoleManpower Core Group Inc. is hiring for a Customer Service Representative position, where you will be working as a key member of our team to deliver exceptional customer experiences.Key Responsibilities:Analyze and resolve customer complaints in a timely manner, providing effective solutions and alternatives.Manage a high volume of incoming...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    About UsNeksjob Corporation is a dynamic and fast-paced organization that values exceptional customer service.Key ResponsibilitiesAnswering product and service inquiries from potential customers to provide valuable information and build trust.Opening new customer accounts by accurately recording essential details, ensuring seamless onboarding...

  • Help Desk Liaison

    1 day ago


    Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job SummaryWe are seeking a highly skilled Help Desk Liaison to join our team at Neksjob. As a key member of our customer service team, you will play a vital role in providing exceptional support to our clients.Key ResponsibilitiesRespond to incoming calls and inquiries from customers in a timely and professional manner.Analyze customer issues and provide...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is currently seeking a skilled Customer Support Liaison to join our team at our Iloilo site.The successful candidate will be responsible for providing top-notch customer support, resolving issues efficiently, and ensuring customer satisfaction. With a competitive salary of up to 23,000 PHP monthly, this role offers exciting opportunities for career...