Workforce Operations Manager

Company OverviewMajorel is a global leader in Content Services, Trust & Safety. We operate in 31 countries across five continents with over 60 languages and 60,000 people.We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands.Job DescriptionThe Workforce Manager is responsible for overall...

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...

Job DescriptionThe Operations Manager - Workforce Scheduling is responsible for analyzing and validating forecasted volume, building staffing/scheduling plans to incorporate business unit plans, productivity, and service objectives. This role requires a workforce management position with a strong analytical mindset to evaluate report outputs and determine...

About the RoleThe Workforce Planning Strategist will play a critical role in driving business success by forecasting future workforce needs and developing strategies to address talent gaps. This is an exciting opportunity for a highly motivated individual with strong analytical skills to join our team and contribute to our mission.As a Workforce Planning...

Workforce Planning Job DescriptionWe are seeking a highly skilled Workforce Planning Specialist to join our team at MCI. As a key member of our workforce planning department, you will be responsible for forecasting future workforce needs, identifying potential gaps or surpluses in talent, and developing strategies to address them.The ideal candidate will...

We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for...

Job SummaryMCI is seeking a skilled Talent Management Expert to join our team. As a key member of our workforce planning department, you will be responsible for forecasting future workforce needs, identifying potential gaps or surpluses in talent, and developing strategies to address them.We are looking for a highly motivated and dedicated individual with a...

Job OverviewWe are seeking a highly skilled BPO Business Analyst to join our team at Trinity Workforce. As a key member of our operations team, you will be responsible for driving business growth and delivering exceptional customer experiences.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.Job DescriptionWe are seeking a skilled Workforce Planning specialist who will be responsible for forecasting future workforce needs, identifying potential gaps or surpluses in talent, and developing...

JOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a Workforce Planning candidate...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a Workforce Planning candidate who will be...

Full-TimeJob Title: Workforce PlanningJob Type: Full-TimeLocation: Angeles City, PhilippinesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

JOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a Workforce Planning candidate...

Discover your 100% YOU with BeepoPosition: On-Call Workforce Specialist | NDIS & Healthcare RosteringLocation: Central LuzonWork setup & shift: Remote | Day ShiftWhat's in it for you?Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)Employee Referral ProgramWork Life BalanceYour RoleAs An On-Call Workforce Specialist, You Are...

Job OverviewWe are seeking a highly skilled Workforce Optimization Specialist to join our team. As a key member of our workforce management team, you will play a crucial role in analyzing and validating forecasted volume, building staffing/scheduling plans, and optimizing resources to achieve business objectives.Main Responsibilities:Analyze and validate...

Majorel is a dynamic and fast-paced organization that requires individuals who can adapt quickly to changing situations. As a Real Time Analyst, you will be part of a high-performing team that drives business results through effective workforce management.Job Description:The Real Time Analyst will be responsible for monitoring and reporting on agent activity...

We are looking for a highly skilled Workforce Manager - BPO Industry to oversee workforce planning, scheduling, and real-time management while also leading data-driven decision-making for business optimization. This role plays a critical part in ensuring operational efficiency, resource optimization, and strategic insights that drive performance improvements...

Monday, February 5, 2024We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural...

Key ResponsibilitiesThe Manager, Correspondence and Collections will be responsible for:Oversight of daily operations, staff training, and process improvement initiatives.Management of correspondence, collection, and mailroom teams.Design and implementation of improvement initiatives to increase productivity, efficiency, quality, and customer...