Workforce Planning Specialist

2 weeks ago

Angeles City, Central Luzon, Philippines MCI Full time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.

Job Description

We are seeking a skilled Workforce Planning specialist who will be responsible for forecasting future workforce needs, identifying potential gaps or surpluses in talent, and developing strategies to address them.

The ideal candidate will be an effective communicator with strong analytical skills, proficiency in workforce management tools, and the ability to collaborate effectively across departments.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities
  • Analyze historical workforce data, including turnover rates, productivity metrics, and performance evaluations, to identify trends and patterns.
  • Assess current workforce capabilities, skills inventory, and demographic data to inform future workforce planning initiatives.
  • Collaborate with departmental managers and stakeholders to forecast future staffing needs based on business objectives, growth projections, and industry trends.
  • Utilize forecasting models, workforce management software, and data analytics tools to predict workforce demand accurately.
  • Partner with HR and recruitment teams to develop recruitment plans, sourcing strategies, and talent pipelines to attract and retain top talent.
  • Evaluate recruitment processes and make recommendations for improvements to enhance candidate experience and reduce time-to-fill metrics.
  • Monitor key performance indicators (KPIs) related to workforce planning, including turnover rates, time-to-fill, and employee engagement metrics.
  • Prepare regular reports and dashboards to track workforce trends, metrics, and performance against targets.
Candidate Qualifications

The ideal candidate should possess the following qualities:

  • Bachelor's degree in Operations Management or equivalent combination of training and experience.
  • 2+ years of experience in workforce planning or strategic HR planning, preferably in a large organization or complex environment.
  • Strong analytical skills and proficiency in data analysis, statistical modeling, and forecasting techniques.
  • Experience with workforce management software platforms.
  • Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely to diverse audiences.
  • Strategic thinking and problem-solving abilities, with a focus on driving results and achieving organizational objectives.
Benefits

We offer a comprehensive benefits package, including paid time off, incentives & rewards, health benefits, retirement savings, disability insurance, life insurance, career growth opportunities, paid training, and a fun, engaging work environment.

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