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Customer Service Representative
7 days ago
Neksjob Corporation is a reputable organization committed to delivering exceptional customer experiences.
Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing top-notch service to our customers through various communication channels.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner via phone and email.
- Employ active listening skills to resolve issues efficiently and effectively.
- Maintain confidentiality of customer information while ensuring secure handling practices.
- Aim to resolve issues on the first contact by being proactive and solution-oriented.
- Communicate clearly and concisely with customers to ensure understanding and satisfaction.
- Candidates must possess a high school diploma or equivalent.
- Excellent communication skills are essential for this role.
- A willingness to work onsite is required.
