
IT Infrastructure Specialist
1 week ago
We are seeking a highly skilled IT professional to support our mission-critical infrastructure. As an IT Infrastructure Specialist, you will be responsible for the management, maintenance, and troubleshooting of computer systems, servers, networks, and software applications.
Responsibilities- Install, configure, and maintain computer systems, servers, network devices, and software applications specific to the telecommunications environment.
- Monitor system performance, identify issues, and troubleshoot to ensure optimal performance.
- Perform regular backups, data integrity checks, and disaster recovery measures to ensure uninterrupted service.
- Manage user accounts, permissions, and access controls in line with industry-specific compliance and security standards.
- Provide prompt and effective technical support and resolution for user inquiries and technical issues related to telecommunications systems.
- Collaborate with cross-functional teams, including network engineers and telecommunications specialists, to implement and enforce IT policies and procedures.
- Conduct system audits to protect against unauthorized access and data breach, taking into account telco-specific vulnerabilities.
- Maintain accurate documentation of system configurations and troubleshooting steps.
Must-haves:
- Experience in CISCO Unified Communications Manager.
- In addition to the Cisco UC also has experience in the desktop and network space.
- Preferably an all-round IT Administrator.
- Minimum of 5 years of experience as a System Administrator or in a similar role within the telecommunications (telco) industry.
- Strong knowledge of telecommunications-specific (telco) systems and protocols.
- Experience with telecommunications-specific (telco) equipment and technologies, such as PBX systems, VoIP, and SIP
- Proficiency in managing and troubleshooting network infrastructure tailored for telecommunications, including routers, switches, and firewalls.
- Familiarity with telecommunications-specific (telco) software applications, billing systems, and customer management platforms.
- Solid understanding of system security principles and best practices in the telecommunications (telco) industry.
- Excellent problem-solving and analytical skills, with keen attention to detail.
- Strong communication and interpersonal abilities to effectively collaborate with the team
- Ability to work independently and collaboratively in a fast-paced telecom environment.
- Certifications such as CCNA, CCNP, or equivalent.
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