Business Development Partner
7 hours ago
We are seeking a skilled Business Development Partner to join our team at National Bookkeeping and Management System Inc. This role involves building and maintaining strong relationships with clients, ensuring their satisfaction with our payment processing services.
About the Role:
The ideal candidate will possess excellent communication skills, industry knowledge, and the ability to work independently. Key responsibilities include:
• Acting as the primary point of contact for clients, addressing their queries, concerns, and issues related to payment processing services.
• Ensuring clients are satisfied with the services provided and working proactively to resolve any problems they may encounter.
• Assisting new clients with the onboarding process, ensuring a smooth transition and integration of payment processing solutions.
• Developing and maintaining strong relationships with clients, understanding their business needs and goals.
• Staying informed about industry trends, regulatory changes, and competitive offerings in the payment processing space.
• Providing clients with insights and recommendations based on industry knowledge and trends.
• Addressing and resolving any technical or operational issues that clients may encounter with the payment processing systems.
• Coordinating with internal teams to ensure timely resolution of client issues.
• Maintaining accurate and up-to-date records of client interactions, issues, and resolutions.
• Providing regular reports to management on client satisfaction, account status, and any significant developments.
• Ensuring clients adhere to compliance requirements and industry regulations.
• Monitoring and managing any potential risks associated with client accounts.
• Sharing client feedback with relevant teams to help improve products and services.
Key Qualifications:
The successful candidate will possess:
• Excellent communication and interpersonal skills.
• Strong industry knowledge and analytical skills.
• Ability to work independently and collaboratively within a team environment.
• High level of professionalism and integrity.
• Strong problem-solving and conflict resolution skills.
What We Offer:
National Bookkeeping and Management System Inc. offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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