
Product Lifecycle Manager
7 days ago
The role involves managing our product catalog from end to end.
You will be the go-to expert on what we sell, why it matters, and how to keep it in stock. This means collaborating across teams, working with suppliers, launching new products, and ensuring we meet customer demand.
This isn't just a support role or a purchasing job; it's about owning the full lifecycle of products – from sourcing and technical setup through launch, documentation, inventory forecasting, and restocking.
Key Responsibilities- Be the internal authority for all product-related questions
- Support technical scoping and assist on complex RFQs
- Train internal teams and provide tools that make it easier to sell and support our products
- Develop and maintain spec sheets, documentation, and internal product resources
- Ensure accuracy and documentation across our product listings
- Monitor performance, returns, and customer feedback
- Identify gaps and lead the addition of new products – working directly with suppliers to source OEM or private label items, and collaborating with the team to market and launch them
- Forecast demand and ensure inventory levels meet business needs
- Place purchase orders, follow up with suppliers, and manage delivery timelines
- Track supplier performance, including costs, responsiveness, and quality
- Support inventory planning and purchasing adjustments with the operations team
- Review and manage CAD files, certifications, and compliance documentation
- Ensure product specs, listings, and supporting documents are always up to date and easy to understand
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