Senior Technical Specialist

1 week ago

Morong, Philippines beBeeEngineer Full time ₱1,300,000
Job Description:

A critical role is available for a skilled engineer to handle complex technical issues and maintain exceptional service levels. The successful candidate will act as the final point of escalation within our support structure, providing timely resolutions to intricate problems affecting clients. This position plays a vital part in upholding service excellence and ensuring customer satisfaction across managed environments.

Key Responsibilities:
  • Resolve complex technical issues across applications, systems, and infrastructure (both on-premises and cloud-based).
  • Collaborate closely with the Service Desk to resolve escalated tickets and provide guidance on complex issues.
  • Work directly with vendors to drive resolution of high-priority issues.
  • Troubleshoot network issues involving WiFi, firewalls, switches, and VPNs.
  • Lead or support major incident response efforts, including coordination, resolution, and post-incident review.
  • Develop and update standard operating procedures (SOPs), technical runbooks, and other documentation.
  • Conduct root cause analysis and implement permanent corrective actions for recurring issues.
  • Monitor and analyze escalation trends to proactively identify systemic problems and drive long-term solutions.
  • Coordinate with internal teams on project implementation tasks when specialized technical input is needed.
Required Skills and Qualifications:
  • Minimum 5 years' IT experience encompassing a combination of technical problem-solving and troubleshooting.
  • Experience working in a Microsoft-centric business environment.
  • Installation, configuration, and troubleshooting with Microsoft 365 core services.
  • Windows Server fundamentals, including DNS, DHCP, GPOs, and system recovery.
  • Intermediate-level networking: firewalls, switches, VPNs, and WiFi troubleshooting.
Benefits:
  • Competitive salary.
  • Up to 1-month accommodation assistance.
  • 21 Days Paid Time Off (PTO) Annually + additional PTO per year of tenure.
  • HMO coverage for employee and dependent.
  • Referral bonus.
  • ALL government mandated benefits.
Work Arrangement:

ONSITE work in Clark Office.

  • Remote Technical Support Specialist

    5 days ago

    Morong, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000

    Technical Support RoleAbout the Job:We're looking for skilled technical support specialists to join our team. As a Technical Support Engineer, you'll be responsible for providing remote technical assistance to clients in a 24/7 environment. This is an entry-level position that offers opportunities for growth and development.Key Responsibilities:Provide first...

  • Strategic Learning Solutions Specialist

    6 days ago

    Morong, Philippines beBeeLearning Full time $90,000 - $120,000

    Join us as a Senior Learning and Development Specialist to drive organizational growth through innovative learning solutions.">Lead the design and delivery of comprehensive training programs, leveraging adult learning principles and industry best practices.Collaborate with stakeholders to assess learning needs and develop targeted solutions, ensuring...

  • Senior Business Consultant

    1 week ago

    Morong, Philippines beBeeBusiness Full time ₱110,000 - ₱120,000

    Job TitleA dynamic position as Senior Business Analyst is available for the right candidate.About the RoleThis is a challenging job that involves gathering and documenting stakeholder requests, collaborating with teams to define solutions, updating stakeholders on project progress, identifying blockers, and ensuring quality delivery.Key...

  • Quality Assurance Specialist

    13 hours ago

    Morong, Philippines beBeeQuality Full time ₱1,800,000 - ₱2,500,000

    Job Role: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team. This individual will be responsible for ensuring that all products meet the required specifications and quality standards.The ideal candidate will have a strong understanding of quality control principles, excellent technical skills, and...

  • Software Technical Assistance Expert

    12 hours ago

    Morong, Philippines beBeeCustomerService Full time $60,000 - $80,000

    Job DescriptionThe Software Support Specialist II role involves collaborating with cross-functional teams to troubleshoot, resolve and document product issues.

  • System Support Specialist

    2 days ago

    Morong, Philippines beBeeSupport Full time ₱6,000,000 - ₱8,000,000

    Job OverviewSystem Support Specialist RoleThe ideal candidate will possess technical proficiency, strong verbal and written communication skills, and a desire to learn and be involved in all aspects of IT support.This role involves analyzing and documenting unfamiliar client/server network environments, assessing the quickest path to resolution for incidents...

  • Senior Design Engineer Position

    1 week ago

    Morong, Philippines beBeeDesigner Full time ₱150,000 - ₱250,000

    Job Role: Design TechnicianRole OverviewWe are seeking a skilled individual to assist in analyzing customer engineering standards. This role involves identifying and confirming unclear change points, and taking charge of all design engineering requirements/activities.Key Responsibilities:Analyze and understand customer engineering standards.Identify and...

  • IT Specialist – Web Development

    3 days ago

    Morong, Philippines e-Pro Insights Full time ₱25,000 - ₱400,000 per year

    This is an on-site position. Please apply only if you are willing to work on-site in Morong, Rizal.SummaryWe are looking for an experienced and reliable IT Specialist with expertise in Web Development to support our company's digital and IT operations. The ideal candidate is hands-on, tech-savvy, and knowledgeable in creating and maintaining websites, web...

  • Human Resource Specialist

    4 weeks ago

    Morong, Philippines Seidotech Solutions Corp. Full time

    About the role: The Human Resources Specialist will work in an exciting, integral role on the Human Resources team, contributing to our company's quest to be the employer of choice for the employees of choice. This multi-faceted position will be responsible for a variety of HR duties that support and develop our organization's most valuable asset – our...

  • Senior Charge Entry Auditor

    1 week ago

    Morong, Philippines beBeeAuditor Full time ₱800,000 - ₱1,200,000

    Charge Entry Quality Assurance SpecialistThe Charge Entry Quality Assurance (QA) Specialist is responsible for ensuring the accuracy and compliance of charge entries within the revenue cycle management department. This role involves reviewing, validating, and auditing charge entries to maintain high standards of data integrity, billing accuracy, and...