Care Coordinator

3 days ago

Tarlac City, Central Luzon, Philippines beBeePatientAccounts Full time ₱864,000 - ₱1,092,000
Job Summary

The Patient Accounts Coordinator role is a vital position within the organization's revenue cycle process. The incumbent will be responsible for ensuring the accuracy and efficiency of billing, collections, and patient account management.

This position requires strong organizational skills, attention to detail, and a customer service-oriented mindset to effectively address patient inquiries, resolve billing discrepancies, and maintain compliance with healthcare regulations.

  • Key Responsibilities:
  • Review daily reports of pending patient statements for accuracy.
  • Communicate directly with front office staff to resolve discrepancies.
  • Answer incoming patient calls through a designated extension line.
  • Review and listen to voicemails on the ext. line.
  • Return patient calls within 24 hours excluding weekends.
  • Document all communications with patients in the NextGen billing system.

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