Service Level Agreement Performance Analyst

Job TitlePole Agreement Manager - Regional HeadAbout the RoleThis senior position involves strategic management of pole-sharing agreements between Globe and power distribution utilities, ensuring efficient execution and timely compliance with regulatory requirements.Key ResponsibilitiesNegotiate joint pole use agreements with electric cooperatives, private...

The Reference Data Services Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing...

OverviewThe Reference Data Services Analyst 1 is a trainee professional role with a basic understanding of processes, procedures and systems used to carry out assigned tasks. The role has limited but direct impact on the business through the quality of the tasks/services provided and requires the ability to exchange information concisely while being...

Job Title: Real-Time Performance AnalystAs a key member of our team, you will be responsible for monitoring queues in real-time to identify and address potential risks to meeting contractual KPIs. This includes making timely call-outs to floor supervisors to ensure optimal performance and staffing levels.Key Responsibilities:Monitor and analyze real-time...

POSITION SUMMARY:The Application Support - SAP ABAP Analyst Level 2 role is to provide development support across the various modules of the SAP systems.The analyst will be responsible for development and modification of SAP programs, investigation of issues through to resolution. They will need to work closely with the Functional, Security and Basis...

We're Hiring: Service Desk Analyst We are seeking a skilled and customer-focused Service Desk Analyst to provide exceptional technical support and resolve IT issues for our organization. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and experience in troubleshooting various technical systems to ensure smooth...

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

The Billing Analyst is responsible for processing, analyzing, and managing billing transactions to ensure accuracy, timeliness, and compliance with company policies and financial regulations. This role ensures proper invoicing, reconciliation, and resolution of billing discrepancies to maintain financial integrity and support business operations.Billing and...

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As a Credit Support Analyst in Credit Monitoring, you will evaluate the creditworthiness of corporate borrowers by identifying covenant breaches and defaults. You will interpret legal documents, conduct credit...

**Job Title:** Operational Excellence LeadWe are seeking an exceptional individual to oversee our delivery team, focusing on production levels, service level agreements, quality and process improvement. This role utilizes insurance operations and reporting expertise along with LEAN principles to deliver high-quality services with a focus on team...