Senior HR Business Partner

1 month ago


Manila, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking a highly skilled and experienced Senior HR Business Partner to join their team.

About the Role

The ideal candidate will have a minimum of 3 years of relevant experience in HR Generalist and Strategic Business Partnering, with a strong focus on stakeholder management. They will also have expertise in handling BPO accounts, excellent communication skills, and be based in Mandaluyong, with flexibility to visit sites in Alabang, Taguig, and QC.

Key Responsibilities
  • Manage HR service delivery and ensure alignment with business and HR strategic objectives.
  • Act as the primary connection between HR and local employees across all DTEs, serving as a local liaison to HR functions and service organizations.
  • Design and implement local employee engagement and recognition programs, provide mobility services, plan and deliver training, coaching, mentoring, and supervision.
  • Adapt, communicate, and implement the strategic direction of all operations to ensure adherence to global policies and processes.
  • Define the operational framework for GU delivery of People Service process support based on the defined Business and HR Strategy.
  • Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology, and workforce maximization.
  • Provide feedback and input for improvement of all programs, processes, and policies, and be accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions, and Records & Document Management.
  • Work with GU CoE Interlock process owners to improve end-to-end HR delivery processes.
  • Ensure integration of GU People Services team with Cross Business Service Delivery team and Field HR within GU.
Requirements
  • Minimum 3 years of relevant HR Generalist and Strategic Business Partnering experience with strong stakeholder management.
  • Expertise in handling BPO accounts.
  • Excellent communication skills.
  • Based in Mandaluyong, with flexibility to visit sites in Alabang, Taguig, and QC.
Salary

The estimated salary for this role is around PHP 60,000 - PHP 80,000 per month, depending on experience and qualifications.


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