HR Business Partner for Global Delivery Excellence

1 month ago


Manila, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking an experienced HR Senior Analyst to drive the delivery of high-quality HR services and support business growth. This role plays a critical part in ensuring that our HR operations are aligned with global policies and processes.

About the Role

We are looking for a skilled professional with expertise in HR generalist and strategic business partnering, stakeholder management, and process improvement. As an HR Senior Analyst, you will be responsible for managing HR service delivery, ensuring alignment with business objectives, and serving as a liaison between HR and local employees across all DTEs.

Key Responsibilities
  • Develop and implement local employee engagement and recognition programs to boost morale and productivity.
  • Provide mobility services, plan and deliver training, coaching, mentoring, and supervision to support employee development.
  • Adapt and communicate the strategic direction of operations to ensure adherence to global policies and processes.
  • Create operational frameworks for People Service process support based on defined Business and HR Strategy.
  • Implement short-term tactical plans to meet SLA performance metrics and financial targets through efficient use of human resources, technology, and workforce maximization.
Requirements

To be successful in this role, you must have:

  • A minimum of 3 years of relevant HR Generalist and Strategic Business Partnering experience with strong stakeholder management skills.
  • Experience handling BPO accounts and excellent communication skills.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
  • Based in Mandaluyong but open to visiting sites in Alabang, Mandaluyong, Taguig, and QC.
What We Offer

As an HR Senior Analyst at Gratitude Philippines, you can expect a competitive salary range of PHP 45,000 - PHP 60,000 per month, depending on your qualifications and experience. Our company offers a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact in the lives of our employees and customers.


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