Business Development Manager

6 days ago


Sorsogon, Bicol, Philippines beBeeCustomerSuccess Full time ₱3,000,000 - ₱6,000,000

Driving Client Satisfaction and Growth

Job Description
  • Act as the primary point of contact between clients and their customers to ensure satisfaction, retention, and continuous value.
  • Understand client goals and help them leverage our platform's features to maximize ROI.
  • Identify and capitalize on renewal opportunities while ensuring seamless delivery.
  • Monitor client satisfaction and proactively resolve any issues that may arise.
  • Collaborate with internal teams to guarantee a smooth experience.
  • Lead regular performance reviews and feedback sessions to drive growth.
  • Develop strategies to enhance retention and loyalty.
  • Handle escalations and provide prompt resolution.
  • Offer insights for better platform utilization.
Requirements
  • Proven experience in Account Management or Customer Success (SaaS/tech).
  • Startup background is beneficial.
  • Strong interpersonal and communication skills.
  • Analytical mindset to assess customer interactions.
  • Proactive problem-solving skills.
  • Experience using CRM and customer success platforms.

Our Offerings: A dynamic, collaborative remote team, flexible hours, and a long-term opportunity with competitive salary and benefits.



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